Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career development opportunities
Job Description
CarShop is a prominent automotive dealership and service center that prides itself on delivering an exceptional customer experience. As part of Penske Automotive Group, a Fortune 500 company, CarShop benefits from extensive resources, a supportive culture, and a reputation for excellence within the automotive industry. The company's commitment to its employees is evident through its recognition as a Glassdoor Best Places to Work and its multiple Top Workplace honors from esteemed publications such as the Philadelphia Inquirer and Pittsburgh Post-Gazette. This dedication to fostering a positive work environment ensures that staff members are valued, respected, and given ample opportunities to grow, develop, and succeed in their careers.
The role of Part-Time Receptionist at CarShop, known internally as the Director of 1st Impressions, is vital to maintaining the high standards of customer service for which the company is known. This position serves as the first point of contact for customers, both in person and via phone, and it requires an individual who is friendly, organized, and passionate about creating a welcoming and professional atmosphere. Working part-time, with shifts scheduled Monday through Friday from 4:00 PM to 8:00 PM and Saturdays from 8:00 AM to 4:00 PM, the Part-Time Receptionist plays an essential role in shaping customer perceptions right from the initial interaction.
The hourly pay for this position ranges from $16.00 to $17.00, reflecting the company's recognition of the importance of this role within the organization. Responsibilities include greeting customers warmly and professionally, answering and directing incoming phone calls, managing customer inquiries by connecting them with appropriate team members or departments, and efficiently handling retail service cash-outs. The Receptionist also provides clerical and administrative support across various dealership departments, helping to maintain an organized front desk and customer waiting area.
This fast-paced role demands strong multitasking abilities, effective communication skills, and a professional demeanor, even under pressure. Successful candidates will demonstrate time-management expertise, problem-solving skills, and a team-oriented attitude with a positive, can-do approach. Moreover, the Receptionist must be computer literate and quick to learn new systems to support the operational needs of the dealership effectively.
Joining CarShop means becoming part of a company that values integrity, professionalism, and outstanding customer service. The role offers a unique opportunity for individuals who enjoy interacting with people and want to contribute directly to an exceptional customer experience. If you take pride in helping others and thrive in an energetic, supportive environment, this role could be the perfect fit to start or continue your career journey at CarShop.
The role of Part-Time Receptionist at CarShop, known internally as the Director of 1st Impressions, is vital to maintaining the high standards of customer service for which the company is known. This position serves as the first point of contact for customers, both in person and via phone, and it requires an individual who is friendly, organized, and passionate about creating a welcoming and professional atmosphere. Working part-time, with shifts scheduled Monday through Friday from 4:00 PM to 8:00 PM and Saturdays from 8:00 AM to 4:00 PM, the Part-Time Receptionist plays an essential role in shaping customer perceptions right from the initial interaction.
The hourly pay for this position ranges from $16.00 to $17.00, reflecting the company's recognition of the importance of this role within the organization. Responsibilities include greeting customers warmly and professionally, answering and directing incoming phone calls, managing customer inquiries by connecting them with appropriate team members or departments, and efficiently handling retail service cash-outs. The Receptionist also provides clerical and administrative support across various dealership departments, helping to maintain an organized front desk and customer waiting area.
This fast-paced role demands strong multitasking abilities, effective communication skills, and a professional demeanor, even under pressure. Successful candidates will demonstrate time-management expertise, problem-solving skills, and a team-oriented attitude with a positive, can-do approach. Moreover, the Receptionist must be computer literate and quick to learn new systems to support the operational needs of the dealership effectively.
Joining CarShop means becoming part of a company that values integrity, professionalism, and outstanding customer service. The role offers a unique opportunity for individuals who enjoy interacting with people and want to contribute directly to an exceptional customer experience. If you take pride in helping others and thrive in an energetic, supportive environment, this role could be the perfect fit to start or continue your career journey at CarShop.
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist role preferred
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- ability to work part-time hours including evenings and Saturdays
- valid driver’s license with a clean driving record
- ability to pass pre-employment screening including background and drug testing
- proficiency with computers and office equipment
- strong attention to detail and professionalism
- ability to handle cash transactions accurately
- friendly and professional demeanor
Job Qualifications
- Excellent customer service and interpersonal skills
- friendly, professional, and welcoming personality
- strong communication skills, both in person and over the phone
- ability to multitask and manage competing priorities in a fast-paced environment
- strong time-management and organizational skills
- ability to remain professional and composed under pressure
- quick learner with strong problem-solving abilities
- team-oriented with a willingness to support others
- positive, open-minded, and can-do attitude
- high level of integrity and professionalism
- comfortable using computers and learning new systems
- valid driver’s license with a satisfactory driving record
Job Duties
- Greet customers and create a welcoming, professional first impression
- answer incoming phone calls and connect customers with the appropriate department or team member
- identify customer needs and help direct them to the appropriate resources
- cash out retail service customers accurately and efficiently
- provide clerical and administrative support to departments throughout the dealership
- balance customer-facing responsibilities, incoming phone calls, and administrative tasks
- communicate effectively with sales, service, and other dealership departments
- help maintain an organized and professional front desk and customer area
- deliver exceptional customer service and make every customer feel like a priority
- support additional dealership needs as assigned
Job Criteria
Experience
No experience required
Job Location
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