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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
BMW of Murrieta is a premier automotive dealership located at 41430 Auto Mall Parkway, Murrieta, California. As part of the esteemed BMW brand, the dealership is committed to delivering exceptional customer service and luxury vehicle experiences. BMW of Murrieta operates in a competitive and dynamic automotive market and prides itself on its ability to meet and exceed the expectations of its discerning clientele. The establishment offers a wide range of BMW vehicles, from the latest models to certified pre-owned options, and backs these with comprehensive service and maintenance programs. In addition to its focus on providing a high-end shopping experience,... Show More
Job Requirements
- GED or high school diploma preferred
- Previous customer service or administrative experience in a high-volume environment desired
- Strong organizational skills
- Strong interpersonal skills
- Basic computer skills including Microsoft Office products
- Ability to understand and follow instructions
- Effective communication skills with customers and company personnel
- Ability to work regular and predictable attendance including evenings, weekends, and some holidays
Job Qualifications
- GED or high school diploma preferred
- Previous customer service or administrative experience in a high-volume environment desired
- Strong organizational skills
- Strong interpersonal skills
- Basic computer skills including Microsoft Office products
- Ability to understand and follow instructions
- Effective communication skills with customers and company personnel
- Ability to work regular and predictable attendance including evenings, weekends, and some holidays
Job Duties
- Answers incoming calls in a courteous and professional manner
- Takes accurate messages
- Directs calls to the appropriate department or person
- Greets customers as they enter the dealership showroom
- Directs customers to the appropriate department or person
- Maintains customer satisfaction index at or above company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows safeguards rules and regulations
- Demonstrates the company’s core values
- Complies with company policies and procedures
- Observes all federal, state, local and company safety rules and regulations in the performance of duties
- Performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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