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Part-Time Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.50
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
safe work environment

Job Description

BMW of Murrieta is a premier automotive dealership located in Murrieta, California, specializing in the sale and service of BMW vehicles. As part of the larger Hendrick Automotive Group, one of the most respected names in the automotive industry, BMW of Murrieta prides itself on delivering exceptional customer service, a wide selection of vehicles, and expert automotive maintenance and repair. The dealership serves a diverse clientele, offering new BMW models, certified pre-owned vehicles, and comprehensive automotive services, all provided by a team dedicated to exceeding customer expectations.

With a strong commitment to quality and customer satisfaction, BMW of Murrieta embodies the values of integrity, teamwork, and continuous improvement. The dealership fosters an inclusive and supportive work environment where employees are empowered to contribute their best efforts and grow professionally. The company is an equal opportunity employer that encourages applications from minorities, women, veterans, and individuals with disabilities, exemplifying its dedication to diversity and inclusion.

The role of Receptionist at BMW of Murrieta is pivotal in creating a positive first impression for customers and ensuring smooth communication within the dealership. This position primarily involves answering and directing incoming calls, greeting customers as they enter the showroom or service area, and providing assistance in a courteous and professional manner. The receptionist acts as the first point of contact for visitors and plays a crucial role in maintaining organizational flow by directing inquiries and visitors to the appropriate departments or personnel.

This full-time position offers a base hourly wage of $18.50 and requires a professional demeanor, excellent communication skills, and basic computer proficiency. The receptionist is expected to uphold the company's core values, which include servant leadership, teamwork through trust and respect, integrity, a commitment to customer enthusiasm, passion for winning, accountability at all levels, and a commitment to continuous improvement.

In addition to handling phone calls and greeting customers, the receptionist is responsible for maintaining a clean and organized work area, accurately recording hours worked in the company's timekeeping system, and participating in required training sessions. The position involves regular interaction with customers, managers, and employees in a fast-paced, high-volume environment, demanding strong organizational and interpersonal skills.

BMW of Murrieta emphasizes a safe and respectful working environment and expects employees to comply with all company policies, procedures, and relevant safety regulations. This job demands regular and predictable attendance, with scheduled shifts that may include evenings, weekends, and holidays to accommodate the dealership's operational hours.

This receptionist role is non-supervisory but requires an individual capable of multitasking effectively, managing practical problems, and demonstrating a proactive approach in their duties. The work environment is primarily office-based with frequent clerical and administrative tasks. Candidates should possess the ability to read and comprehend instructions, correspondence, and memos, and have basic math skills sufficient to perform routine calculations.

Overall, this role offers an excellent opportunity for individuals seeking to start or grow their careers in the automotive retail industry, particularly within a reputable and customer-focused company like BMW of Murrieta. It is an ideal position for someone who enjoys engaging with people, values teamwork, and strives to deliver outstanding customer service in a dynamic and supportive setting.

Job Requirements

  • Previous customer service or administrative experience in a high volume environment desired
  • Strong organizational skills
  • Strong interpersonal skills
  • Basic computer skills
  • Basic knowledge of Microsoft Office products
  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers and company personnel
  • The position requires regular and predictable attendance
  • Scheduled shifts may include evening hours, weekends, and some holidays

Job Qualifications

  • GED
  • Previous customer service or administrative experience in a high volume environment desired
  • Strong organizational skills
  • Strong interpersonal skills
  • Basic computer skills
  • Basic knowledge of Microsoft Office products
  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers and company personnel

Job Duties

  • Answers incoming calls in a courteous and professional manner
  • Takes accurate messages
  • Directs calls to the appropriate department or person
  • Greets customers as they enter the dealership showroom
  • Directs customers to the appropriate department or person
  • Maintains customer satisfaction index (CSI) at or above company standards
  • Maintains an organized, clean and safe work area

Job Criteria

Experience

Entry Level (1-2 years)


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