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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible schedule
Paid holidays
Job Description
Next Door is a respected community-based organization dedicated to supporting children, families, and individuals in need. Established with a mission to enhance the quality of life in the communities it serves, Next Door delivers various programs and services designed to empower and uplift. As a nonprofit organization, it emphasizes a safe and welcoming environment for all visitors who come through its doors. The organization maintains a strong commitment to fostering a culture of respect, security, and professionalism throughout its operations.
The Next Door Receptionist plays a vital role as the primary point of contact between the organization and its visito... Show More
The Next Door Receptionist plays a vital role as the primary point of contact between the organization and its visito... Show More
Job Requirements
- High school diploma or equivalent
- 2-3 years receptionist and/or administrative assistant experience
- Strong organizational, prioritizing, written and oral skills
- Proficiency in Microsoft Office Suite
- Experience with database management software
- Typing speed of 45-55 words per minute
- Ability to multi-task
- Professionalism and patience
- Dependability
- Ability to work with diverse ethnic groups and low-income families
- Ability to work independently
- Ability to manage a fast-paced environment
- Willingness to learn new skills
Job Qualifications
- High school diploma or equivalent
- 2-3 years receptionist and/or administrative assistant experience
- Strong organizational skills
- Strong prioritizing skills
- Strong written and oral communication skills
- Computer literate including Microsoft Office Suite
- Experience with database management software such as Excel
- Typing speed of 45-55 words per minute
- Multi-task oriented
- Professional, patient and dependable
- Ability to work with diverse ethnic groups and low-income families
- Ability to work with minimal supervision
- Able to work in a fast-paced environment
- Desire to learn new skills
Job Duties
- Greet children, parents, visitors and staff in a professional and courteous manner
- Maintain and implement centers security procedures
- Ensure that every agency visitor signs in at the front desk
- Answer all incoming and internal calls within three rings
- Distribute agency applications to requestors including employment, volunteer and program enrollment applications
- Take accurate messages and distribute messages to appropriate visitors and staff
- Oversee lobby areas controlling noise and crowd conditions by redirecting children, parents, visitors, and staff to the proper areas
- Maintain a clean and organized reception area including wiping countertops, tables, and cleaning windows
- Alert Security for security related issues
- Alert Facilities for maintenance related issues
- Assist in fire drills with keeping accurate counts of children, visitors and staff
- Separate mail promptly and appropriately and contact staff for pickup
- Accurately complete delivery log for package items from UPS, Fed Ex, etc.
- Perform clerical duties when requested by the Operations Supervisor
- Contact authorities when appropriate
- Report any irregularities promptly to Operations Supervisor
- Perform other duties as assigned
- Facilitate timely and accurate communications as required for employee and outside contacts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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