Capitol Auto Group logo

Part Time Receptionist 20-25 hours/week

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.75 - $21.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401k
Employee Discounts
Employee assistance program

Job Description

Capitol Auto Group is a well-established automotive dealership group that prides itself on delivering exceptional customer service and a unique, customer-driven automotive experience. As a company, they emphasize respect, integrity, and innovation while fostering a caring, fun, and trustworthy workplace environment. The company culture is deeply rooted in family values and teamwork, with a strong commitment to diversity and inclusivity. Capitol Auto Group supports all employees, irrespective of their race, ethnic background, religion, gender orientation, or gender identity, including AAPI, BIPOC, LGBTQ, and all other members of their corporate family. This inclusive environment ensures that every team member feels safe, respected, and valued.

The role of the Part-Time Receptionist at Capitol Auto Group is vital as the initial point of contact for customers within the dealership. This position requires an individual who is outgoing, motivated, and team-driven, prepared to create a welcoming atmosphere for guests and efficiently connect them to the services they need. The receptionist acts as a liaison, ensuring smooth communication between customers and departments by handling phone calls and in-person requests with professionalism and care.

Working part-time, the position offers a schedule of approximately 20-25 hours weekly, including evening shifts Monday through Friday, mandatory Saturday shifts, and two Sundays each month. This schedule provides flexibility while ensuring ample interaction with customers during key business hours.

By joining Capitol Auto Group, employees benefit from being part of a family-oriented environment that values their contributions deeply. The company offers extensive benefits, including generous paid time off, paid holidays, charitable giving opportunities, and comprehensive health coverage including dental, vision, disability, and life insurance. Additional benefits include a 401K with profit sharing, employee discounts, and access to Capitol University and wellness programs.

As a Receptionist, responsibilities include offering exceptional customer service, identifying client needs, routing communications appropriately, and maintaining a positive and professional demeanor at all times. The role involves multitasking in a fast-paced environment and requires excellent communication skills, a positive attitude, a strong work ethic, and a willingness to learn.

Capitol Auto Group expects each employee to embody the company's vision and values, committing to outstanding service, fostering a positive workplace atmosphere, and contributing to corporate citizenship through personal and financial efforts. The team is encouraged to uphold high standards of professionalism, including appropriate telephone etiquette, appearance, cleanliness, safety, and environmental consciousness.

This position is an excellent opportunity for someone looking to join a supportive, inclusive team that prioritizes both employee well-being and customer satisfaction while offering a flexible work schedule and a rewarding work environment.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Ability to multitask in a fast-paced environment
  • Excellent oral and written communication skills
  • Positive attitude and exceptional work ethic
  • Willingness to embrace company vision, values, and standards
  • Ability to work scheduled part-time hours including mandatory weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Strong communication skills
  • Positive attitude
  • Ability to multitask efficiently
  • Basic phone handling skills preferred
  • Willingness to learn and work as part of a team

Job Duties

  • Provide customer service/hospitality as the first point of contact for all customers
  • Identify client needs and route the phone calls or in-person requests to the correct department
  • Maintain excellent oral, written, and interpersonal communication skills
  • Exhibit a positive attitude, exceptional work ethic, and a willingness to learn
  • Ability to multi-task in a fast-paced environment
  • Adhere to Capitol Auto Group operating standards including professionalism and safety
  • Assist with maintaining a clean and welcoming reception area

Job Criteria

Experience

No experience required


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