The Beverly Hills Hotel logo

Part-Time Polo Lounge Busperson

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $25.50
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Work Schedule

Flexible
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Benefits

Complimentary stays with breakfast at Dorchester Collection hotels
50% off at hotel bars and restaurants
World-class development opportunities
Social events including employee appreciation days and annual gala
free meals on duty
Access to an exclusive retail discount platform
Competitive hourly wage of $25.50

Job Description

The Beverly Hills Hotel, an iconic establishment synonymous with luxury and excellence, is part of the renowned Dorchester Collection. Located at the prestigious 9641 Sunset Blvd in Beverly Hills, USA, this hotel has a rich legacy of hospitality that dates back decades. Known affectionately as 'The Pink Palace,' it combines timeless elegance with modern sophistication, making it a revered destination for discerning guests from around the world. As a member of the Dorchester Collection, the hotel prides itself on delivering exceptional service and an unparalleled guest experience, supported by a workplace culture dedicated to nurturing talent and promoting career growth.

The Beverly Hills Hotel operates as a luxury hotel, offering a range of distinguished amenities and services across its various departments. Within its Food and Beverage division, the restaurant sector plays a crucial role in maintaining the hotel’s high standards through attentive and personalized guest service. The dining venues, including the iconic Polo Lounge, are celebrated for their refined ambiance and culinary excellence, attracting both locals and international guests alike.

We are currently seeking a dedicated and energetic Part-Time Polo Lounge Busperson to join our esteemed team on a permanent part-time basis. Compensation for this role is set at $25.50 per hour, reflecting the value we place on delivering top-tier service. This position offers a unique opportunity to join an industry-leading organization committed to the professional development of its employees. Through our award-winning learning academy, you will gain access to comprehensive training, enhancing your skills in craft, service standards, and leadership potential.

The role of a Polo Lounge Busperson is dynamic and essential to the smooth operation of the restaurant. It demands a high level of energy, consistency, and creativity to manage a range of tasks in a fast-paced luxury environment. Buspersons maintain the cleanliness and readiness of tabletop settings and service stations, ensuring that supplies such as condiments, clean linens, silverware, glassware, dishes, and ice are always replenished and polished to perfection.

Additionally, the role involves responding to guest requests, which may include making coffee and iced tea, refilling water, and assisting with special occasion needs. Working in a prestigious hotel environment, the busperson is also responsible for identifying and addressing any imperfections or blemishes in the service area, demonstrating an eye for detail and a commitment to excellence.

Effective communication with various departments and the extended hotel team is vital, fostering seamless service and operational alignment. The position involves physical demands such as standing for extended periods, frequent walking, stooping, kneeling, and lifting up to 50 pounds. Proficiency in English and strong interpersonal skills are important to succeed in this role.

Our team values ambassadors who embody the hotel’s vision, values, and culture. We encourage individuals to bring their unique personality and passion to the role, coupled with a strong service ethic and attention to detail. Flexibility in scheduling is necessary due to the hotel’s continuous operation. You will be part of a supportive environment that promotes working together and recognises the contribution of every team member.

Joining The Beverly Hills Hotel as a Polo Lounge Busperson means becoming a part of a legendary legacy that values your career growth and personal development alongside delivering an exceptional guest experience. This role provides excellent benefits including complimentary stays, discounts, professional training, social events, and more, making it an attractive career option in the luxury hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in food and beverage service ideal
  • Ability to stand for extended periods
  • Capacity to lift and move up to 50 pounds
  • Proficiency in English
  • Strong interpersonal and communication skills
  • Flexibility to work part-time hours including weekends and holidays

Job Qualifications

  • Strong communication skills with a customer service ethic
  • Ability to comfortably communicate in English
  • Attention to detail for maintaining high standards
  • Unique personality and passion for service excellence
  • Ability to work flexibly in a continuous operation environment
  • Commitment to embodying the hotel’s vision, values, and culture
  • Previous experience in luxury hospitality preferred

Job Duties

  • Maintain tabletop cleanliness and stock service stations with supplies, condiments, clean linens, silverware, glassware, dishes, and ice
  • Clean and polish all service supplies to ensure high standards
  • Respond to guest special requests such as making coffee, iced tea, and refilling water
  • Identify and report imperfections or blemishes in the service area and coordinate corrections
  • Communicate effectively with other departments and hotel teams to ensure smooth operations
  • Meet physical demands including standing for long periods, walking, stooping, kneeling, and lifting up to 50 pounds
  • Adhere to the hotel’s standards of service excellence and attention to detail

Job Criteria

Experience

No experience required


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