Harris Teeter logo

Part Time Personal Shopper

Job Overview

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Employment Type

Part-time
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Benefits

Group benefit plans

Job Description

Harris Teeter is a well-established grocery retail chain known for its commitment to customer satisfaction, quality products, and community involvement. With a reputation built over decades, Harris Teeter provides a friendly shopping environment and excellent customer service, making it a preferred destination for grocery shoppers. As part of a larger network of supermarkets, Harris Teeter values its associates and strives to create a positive and productive workplace. This establishment emphasizes thorough training for its associates, especially those in roles with extensive customer interaction, ensuring that each employee is equipped to uphold the company’s standards of professionalism and service.

This part-time Order Selector position is designed for individuals who are passionate about customer service and efficient order handling. The primary responsibility centers on taking excellent care of customers by satisfying their needs, exceeding expectations, and making every shopping visit pleasant and satisfying. The Order Selector plays a critical role in managing the Personal Shopper program, which includes tasks such as downloading internet orders, shopping for online groceries with accuracy and adherence to policies, staging the orders properly, and loading them into customer vehicles. Additionally, when business is slow, the Order Selector is also expected to perform bagger or cashier duties, providing flexibility and supporting seamless store operations.

This role demands a high level of professionalism because each associate represents the Harris Teeter brand to the public. Employees must maintain courteous and friendly customer interactions, ensuring that every customer feels valued and respected. Building positive customer relations is not only essential for a great shopping experience but is a key factor in fostering customer loyalty and ultimately, company sales and profits. This position requires adaptability, clear communication, punctuality, and the physical ability to handle various lifting requirements safely, including team lifting of heavier items.

In this role, associates must demonstrate excellent communication skills by engaging customers with warmth, clarity, and enthusiasm. The position also requires adherence to company policies governing proper dress and grooming standards to present a neat and professional appearance. Associates must be reliable and report to work on time as scheduled to help maintain productivity and a positive work atmosphere.

Moreover, the Order Selector must be flexible enough to handle multiple tasks, interact effectively with customers and fellow associates, and be responsive to management direction. Compliance with health and safety regulations, maintaining cleanliness, and supporting team efforts to complete daily tasks are integral to the position. The role offers an excellent opportunity for individuals who enjoy working in a dynamic environment where they can contribute directly to customer satisfaction and store success.

Benefits for this part-time position include eligibility for group benefit plans following completion of applicable waiting periods, with eligibility subject to company policies and plan terms. Harris Teeter’s commitment to its employees is reflected in the extensive training programs and supportive work environment provided to associates, making this an attractive part-time opportunity for prospective candidates seeking to grow their skills in retail and customer service.

Job Requirements

  • At least 18 years of age
  • Valid driver’s license
  • Must be bondable
  • Ability to perform physical tasks including lifting up to 75 lbs
  • Ability to communicate effectively in English
  • Ability to work part-time hours
  • Willingness to participate in required training
  • Ability to stand, walk, and perform repetitive motions
  • Reliable and punctual with ability to notify management in event of lateness or absence
  • Ability to follow safety guidelines
  • Commitment to company policies and procedures

Job Qualifications

  • Excellent communication and interpersonal skills
  • Ability to read, write, and comprehend English
  • Ability to perform basic math including addition, subtraction and calculating discounts
  • Ability to follow detailed oral and written instructions
  • Valid driver’s license
  • Must be bondable
  • Successful completion of company training programs including customer service and technical skills
  • Ability to work effectively in a team environment
  • Ability to adapt to changing priorities
  • Strong customer service orientation
  • Punctuality and dependability

Job Duties

  • Provide highest level of customer service
  • Follow through on customer requests
  • Make eye contact and smile at customers
  • Greet every customer and family members
  • Thank customers for shopping
  • Maintain work area
  • Download and shop internet orders
  • Operate point of sale register
  • Bag and stage orders per policy
  • Load grocery orders
  • Complete required paperwork
  • Communicate with customers and associates
  • Present a professional business image
  • Be reliable and punctual
  • Communicate in English with customers and associates
  • Inform management of product or pricing issues
  • Perform light cleaning and organizing tasks
  • Understand overall department operations
  • Adapt to shifting priorities
  • Take initiative and demonstrate flexibility
  • Assist fellow associates
  • Maintain cleanliness and sanitation
  • Follow safety regulations
  • Handle chemicals safely
  • Promote trust and respect
  • Support team members
  • Comply with company policies

Job Criteria

Experience

No experience required


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