Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Sheraton New Orleans Hotel, located at 500 Canal Street in the vibrant city of New Orleans, Louisiana, offers an iconic hospitality experience that reflects the rich culture and history of its surroundings. As part of the Marriott International family, Sheraton has been a cornerstone in the hospitality industry since 1937, welcoming guests from all over the world and providing them with exceptional service and memorable experiences. The hotel is renowned for its dedication to quality, comfort, and community, hosting visitors in a setting that encourages connection and relaxation amidst the lively atmosphere of New Orleans. This full-service hotel features a range of amenities including fine dining, event spaces, and comfortable accommodations, all designed to meet the needs of both leisure travelers and business guests alike.
We are currently seeking enthusiastic and dedicated individuals to join our team as Guest Service Support Experts in the Food and Beverage department. This position plays a vital role in ensuring the smooth operation of our food and beverage services by supporting various areas including setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies. The Guest Service Support Expert position is non-management and offers full-time employment with a competitive hourly wage of $15.00. Shifts are flexible, encompassing day and evening hours from 10:00 AM to 1:00 AM, providing employees with the opportunity to work at times that best fit their lifestyles and availability.
In this role, team members are not just delivering food and drinks; they are creating an experience that guests will cherish. The Guest Service Support Expert is expected to maintain a safe workplace, adhere strictly to company policies and quality standards, and present themselves with professionalism in both appearance and communication. Physical endurance is essential as the job requires standing, sitting, or walking for extended periods, navigating various floor surfaces, and performing manual tasks such as lifting, carrying, and pushing objects up to 25 pounds independently, and up to 50 pounds with assistance.
This opportunity is ideal for those who are passionate about customer service and eager to contribute to an energetic and dynamic team. While previous food and beverage experience is preferred, it is not mandatory, making this an excellent entry-level position for individuals seeking to begin a career in hospitality. Sheraton prides itself on fostering an inclusive work environment that values diversity and welcomes associates from all backgrounds. Joining our team means becoming part of a global network that celebrates unique cultures and talents, driving the mission of Sheraton Hotels & Resorts to become 'The World's Gathering Place.'
We are currently seeking enthusiastic and dedicated individuals to join our team as Guest Service Support Experts in the Food and Beverage department. This position plays a vital role in ensuring the smooth operation of our food and beverage services by supporting various areas including setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies. The Guest Service Support Expert position is non-management and offers full-time employment with a competitive hourly wage of $15.00. Shifts are flexible, encompassing day and evening hours from 10:00 AM to 1:00 AM, providing employees with the opportunity to work at times that best fit their lifestyles and availability.
In this role, team members are not just delivering food and drinks; they are creating an experience that guests will cherish. The Guest Service Support Expert is expected to maintain a safe workplace, adhere strictly to company policies and quality standards, and present themselves with professionalism in both appearance and communication. Physical endurance is essential as the job requires standing, sitting, or walking for extended periods, navigating various floor surfaces, and performing manual tasks such as lifting, carrying, and pushing objects up to 25 pounds independently, and up to 50 pounds with assistance.
This opportunity is ideal for those who are passionate about customer service and eager to contribute to an energetic and dynamic team. While previous food and beverage experience is preferred, it is not mandatory, making this an excellent entry-level position for individuals seeking to begin a career in hospitality. Sheraton prides itself on fostering an inclusive work environment that values diversity and welcomes associates from all backgrounds. Joining our team means becoming part of a global network that celebrates unique cultures and talents, driving the mission of Sheraton Hotels & Resorts to become 'The World's Gathering Place.'
Job Requirements
- High school diploma or G.E.D. equivalent
- availability to work day or evening shifts from 10am to 1am
- customer service experience preferred
- ability to stand, sit, or walk for extended time
- ability to lift and move objects weighing up to 25 pounds independently and up to 50 pounds with assistance
- willingness to follow company policies and safety procedures
- no previous supervisory experience required
Job Qualifications
- High school diploma or G.E.D. equivalent
- previous experience in a food and beverage environment preferred
- strong communication skills
- ability to work flexible shifts including day and evening hours
- ability to follow safety and quality standards
- willingness to perform physical tasks including lifting and standing for extended periods
- no supervisory experience required
Job Duties
- Set tables according to hotel standards
- assist kitchen staff with food and beverage operations
- clean work areas and ensure cleanliness throughout the service area
- replenish supplies to maintain efficient service
- provide excellent customer service to guests
- follow company policies and safety standards
- contribute to a positive and professional team environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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