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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $15.00 - $21.10
Work Schedule
On-call
Benefits
competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Career development opportunities
Supportive team environment
Job Description
R1 RCM Inc. is a premier and innovative provider of technology-driven solutions dedicated to transforming the patient experience and financial performance of hospitals, health systems, and medical groups across the United States. Known for seamlessly integrating global revenue cycle professionals' expertise with advanced technology, the company employs sophisticated analytics, artificial intelligence, intelligent automation, and workflow orchestration to revolutionize healthcare operations. As a leading company in its field, R1 RCM prides itself on driving customer success while enhancing patient care quality, embodying a commitment to continuous improvement and community engagement.
Based at Intermountain Orem Community Hospital, the Customer Service Representative ... Show More
Based at Intermountain Orem Community Hospital, the Customer Service Representative ... Show More
Job Requirements
- High school diploma or GED
- Excellent customer service experience
- Ability to work part-time on PRN/on-call basis
- Up-to-date vaccinations
- Pass a drug test
- Pass a background check
- Comfortable with exposure to illness and injuries in a hospital/lab environment
Job Qualifications
- High school diploma or GED
- Excellent customer service experience
- Ability to multitask effectively
- Strong computer and typing skills
- Compassionate communication skills
- Willingness to learn healthcare-specific processes
- Ability to handle fast-paced and sometimes stressful situations
Job Duties
- Work on computers and answer phones to intake patient information
- Collect and input details accurately across multiple programs between physician and nurse check-ins
- Listen carefully and address patient fears, concerns, and questions to ease anxiety
- Assist patients in completing their registration in a fast-paced, often interrupt-driven environment
- Collaborate with team members to support patient registration and improve the patient experience
- Maintain data accuracy while working quickly and adapting to unexpected situations
- Uphold patient confidentiality and adhere to hospital policies during all interactions
Job Criteria
Experience
No experience required
Job Location
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