Part Time Onsite IT Support

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $30.00
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Work Schedule

Flexible
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Benefits

flexible schedule

Job Description

The company is a technology solutions provider that emphasizes a customer-first approach encapsulated by their motto: "You Request. We Respond. It Gets Done." This motto, originally a customer's testimonial, highlights the company's commitment to delivering prompt and effective technological solutions. The firm is dedicated to helping small to medium-sized businesses enhance their operational efficiency through the smart use of technology. Positioned as both a consulting and technical service provider, the company uses innovative and customized technology solutions to support its clients' business objectives. Their mission is centered around providing groundbreaking, highly tailored technology services that take a client’s ideas from vision through design, development, and implementation, emphasizing responsiveness and a drive to get tasks completed efficiently. The company also values growth, profitability, and fostering rewarding careers within its team. This particular role is for an Onsite IT Consultant who will assist customers by providing hands-on technology support and implementation services at client sites. This part-time position offers flexible hours without guaranteed income but provides an opportunity for supplemental earnings. The job entails frequent visits to various client locations within the metro area and requires a blend of technical expertise and strong customer consultation skills. Compensation is competitive, with an hourly rate of $30, including pay during travel, and a minimum guaranteed payment of $100 per job. The job frequency depends on the regional customer base, with tasks typically during business hours and occasional after-hours requests. Benefits include a flexible schedule and the opportunity to work on the road, providing a dynamic and varied work environment for the candidate.

Job Requirements

  • at least one year experience diagnosing and fixing hardware and software issues
  • knowledge of Windows XP, Windows 7, Windows 2003/2008 Server, Active Directory, Exchange, DNS
  • help desk experience with MS Office Suite and other desktop applications
  • experience troubleshooting network issues related to switches and routers
  • ability to configure TCP/IP settings and troubleshoot related issues
  • preferably holds certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA
  • resides within close proximity to the assigned metro area
  • part-time availability
  • flexible schedule

Job Qualifications

  • minimum of one year experience in diagnosing and fixing hardware and software issues
  • experience with Windows XP, Windows 7, Windows 2003/2008 Server, Active Directory, Exchange, DNS
  • end-user and help desk experience with MS Office Suite and other common desktop applications
  • experience troubleshooting network infrastructure issues such as switches and routers
  • ability to configure and troubleshoot TCP/IP settings
  • certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus
  • ability to communicate effectively with customers

Job Duties

  • visit customers in the metro area when onsite presence is needed
  • troubleshoot and resolve computer and network related problems with assistance of remote personnel
  • implement new technology with assistance of remote personnel
  • identify technology solutions based on analysis of customer support needs
  • maintain strong and consistent communication with customers
  • document work performed and other technical information for clients

Job Criteria

Experience

No experience required


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