Part Time Onsite IT Support

Our company operates under the compelling motto: 'You Request. We Respond. It Gets Done!' This motto was originally coined by one of our valued customers many years ago to describe the seamless and efficient collaboration they experienced when working with us. This customer sentiment has deeply influenced our company culture and serves as the cornerstone of how we approach business and deliver services to our clients. We pride ourselves on upholding this value every day by ensuring prompt, effective responses and delivering practical technology solutions that meet our customers' evolving needs.

We are a technology services provider focused on unlocking the power of technology to help small and medium-sized businesses grow and operate more efficiently. Our firm philosophy is that technology, when applied decisively and thoughtfully, is a powerful enabler for businesses, turning ideas and visions into tangible solutions. Committed to professional excellence, we aim to provide high-level, customized services that maximize return on investment for our customers. Our mission encapsulates this commitment through delivering groundbreaking technology solutions that align with our clients' business objectives, supporting them through every step of the "Idea Cycle" — from vision and design to development and implementation. Beyond client success, we seek continued growth and profitability for our company and foster forward-thinking, rewarding careers for our employees.

The role of Onsite IT Consultant is integral to fulfilling our mission. This part-time, flexible position is designed to offer supplemental income and involves visiting client sites on a recurring basis—typically once every other week—to provide direct, hands-on IT support and consultation. While the hours are not guaranteed and vary by location, the role offers the opportunity to directly impact how businesses leverage technology to solve problems and improve daily operations.

As an Onsite IT Consultant, your responsibilities encompass both technical support and consultative duties. The role requires a blend of troubleshooting expertise and customer-oriented communication skills. You will work closely with remote personnel to identify and resolve hardware, software, and networking issues, and you will assist with implementing new technologies tailored to the customer’s needs. Additionally, you will document technical work clearly and consistently, aiding both client understanding and internal knowledge management.

Compensation for this role is competitive, with an hourly rate of $30 paid even during travel to customer sites and a minimum charge of $100 per job performed. This structure rewards your expertise and time while providing flexibility—there is no penalty for being unavailable for specific assignments. Our client request volume varies by geography; in more active metro areas, you can expect more frequent engagements, while in less dense regions, assignments may be sporadic, ranging as rarely as once every few months.

This role is ideal for candidates residing near the metro area for which they apply and who have at least one year of experience diagnosing and fixing hardware and software issues on desktops and servers. Experience with Windows operating systems (including Windows XP, Windows 7, Windows Server 2003/2008), Active Directory, Exchange, DNS, and essential networking skills such as TCP/IP configuration and troubleshooting are essential. While certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are advantageous, they are not mandatory.

With a mission rooted in responsiveness and excellence, the Onsite IT Consultant position offers a unique opportunity to blend consulting and technical skills in a flexible, client-facing role that makes a meaningful impact. If you are passionate about technology and customer service and seeking supplemental income with flexible scheduling, this role presents a rewarding avenue to engage with diverse challenges and client environments.