Part Time Night Auditor / Night Manager-TownePlace Suites Wilmington/Wrightsville Beach

CMC Hotels is a prominent hotel management company based in Raleigh, North Carolina, specializing in the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full-service hotels. With a strong focus on operational excellence and financial performance, CMC Hotels consistently leads the market by delivering exceptional hospitality experiences that exceed guest expectations. Their portfolio includes a diverse range of properties that reflect the highest standards of service, comfort, and amenities, making them a trusted name in the hospitality industry. The company prides itself on its commitment to "Growing People," recognizing that its associates are the heart of the organization and the driving force behind the continued success and growth of its hotel portfolio.

CMC Hotels is currently seeking dedicated and professional individuals to join its team as Guest Service Representatives working specifically on the 3rd shift (Friday and Saturday from 11:00 PM to 7:00 AM). This role plays a crucial part in ensuring guests receive superior service during their stay, handling front desk operations including check-in and check-out, and managing in-house guest needs and safety. The company offers a competitive hourly wage commensurate with experience along with a highly attractive benefits package that includes paid vacation, paid sick leave, paid holidays, BCBS health insurance, dental and vision coverage, short-term disability, life insurance, and a 401K plan. Additionally, employees have access to a monthly bonus plan and enjoy hotel discounts.

As a Guest Service Representative, you will be responsible for providing timely and efficient service to guests, maintaining an accurate and organized front desk through the property management system (PMS), processing payments, and ensuring a seamless guest experience from arrival to departure. The position demands excellent communication and customer service skills, as well as the ability to work independently and handle guest comments or complaints professionally. This is a great opportunity for those looking to advance their careers in hospitality, especially those with prior experience in hotel operations. CMC Hotels values its employees and promotes a work environment that fosters professional growth, recognition, and a sense of community.

By joining CMC Hotels, you become part of a company that not only prioritizes excellence in hospitality but also the personal and professional growth of its team. The role offers exposure to a dynamic work environment where employees can contribute meaningfully to the guest experience while benefiting from comprehensive benefits and competitive compensation. Whether you are an experienced hospitality professional or looking to start a rewarding career in this sector, CMC Hotels provides the support, resources, and opportunities needed to thrive and succeed in the industry.