Part Time Night Auditor

Excel Hotel Group is a fully integrated property ownership, management, and development company experiencing exciting growth in the hospitality industry. Known for its family-driven culture, Excel Hotel Group emphasizes a supportive and inclusive environment that fosters employee success and continuous improvement. The company operates a range of hotel properties and is committed to maintaining high standards of service and guest satisfaction. With a strong focus on professional development, Excel Hotel Group offers employees opportunities to advance and grow within the organization, reflecting its core values of integrity, respect, and excellence.

The Front Desk Agent role is essential to the daily operations of the hotel, serving as the first point of contact for guests and visitors. This position requires a professional, courteous, and efficient individual who can manage guest check-ins and check-outs accurately, process payments in line with hotel policies, and provide information and assistance to guests. Front Desk Agents play a critical role in up-selling rooms to maximize revenue and ensuring total guest satisfaction by promptly addressing any issues or complaints. The position demands proficiency with property management systems, excellent communication skills, and the ability to maintain composure and professionalism in a fast-paced environment. The job is full-time, offering competitive pay between $20.50 and $20.75 per hour, along with excellent benefits including medical, dental, life insurance, paid time off, and a 401k plan with company match. Excel Hotel Group promotes an inclusive workplace and provides opportunities to grow within the company, making it an ideal role for those seeking a career in hotel management and hospitality services.