Part Time Night Auditor

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $15.00 - $17.50

Work Schedule

Flexible

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401k

Paid Time Off

Employee Discounts

performance bonuses

Employee Referral Program

Job Description

Maya Hotels is a prominent hospitality group known for managing a diverse range of well-respected hotel brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. With a strong commitment to excellence and guest satisfaction, Maya Hotels focuses on delivering outstanding customer service and a welcoming environment to its guests. The company prides itself on its friendly culture, professional standards, and dedication to providing an exceptional guest experience across all its properties. Staff members at Maya Hotels enjoy a supportive work atmosphere along with opportunities for career advancement and continuous learning thanks to the company’s growth and diverse portfolio of hotels.

The role of a Part-Time Night Auditor at Maya Hotels is a critical position that blends front desk operations with detailed financial auditing and overnight guest services. This role is designed for individuals who are hardworking, detail-oriented, and passionate about hospitality. Night Auditors serve as the overnight representatives of the hotel, handling guest check-ins and check-outs, managing reservations, and ensuring guest satisfaction during the night hours. Additionally, this role is responsible for conducting detailed audits of financial transactions, including guest folios, cash handling, and credit card charges, all while maintaining accurate financial records and reports.

The Night Auditor ensures that daily revenue is reconciled, discrepancies are resolved, and management receives timely reports such as the Night Audit Report, Revenue Report, and Occupancy Report. Security is also a key responsibility, as the Night Auditor monitors hotel access and safety protocols to protect guests and property during overnight hours. The role requires someone adept in computer systems, hotel property management software, and basic accounting principles, capable of multitasking and providing excellent customer service under pressure.

Maya Hotels offers a well-rounded benefits package to support its employees, including medical, dental, and vision insurance, 100% employer-paid life insurance, and voluntary life and disability coverages. Retirement savings through a 401K plan with employer contributions, paid time off, hotel discounts, employee referral programs, and performance-based bonuses are part of the total compensation. The company promotes work-life balance, career growth opportunities, and a positive, friendly work environment. This position is part-time and offers competitive compensation with room for growth within the organization. Maya Hotels emphasizes diversity, inclusion, and equal opportunity employment, making it a welcoming place for all qualified candidates to thrive.

Job Requirements

High school diploma or equivalent
previous experience in front office or night audit roles preferred
excellent communication skills
good problem-solving and conflict resolution abilities
strong attention to detail and multitasking capability
proficiency with computer systems and hotel management software
cash handling experience
flexible availability including nights, weekends, and holidays
ability to stand for extended periods
ability to lift items up to 25lbs

Job Qualifications

High school diploma or equivalent
additional education in accounting or hospitality preferred
previous experience in front office operations or night audit roles desirable
excellent communication and customer service skills
ability to think quickly and resolve guest issues efficiently
ability to work accurately and efficiently in a fast-paced environment
proficiency in computer systems, hotel property management software, and basic accounting principles
familiarity with cash handling, processing transactions, and balancing a cash drawer
ability to work various shifts including evenings, weekends, and holidays

Job Duties

Perform guest check-in and check-out processes efficiently and accurately
provide excellent customer service addressing guest inquiries, requests, and concerns
manage reservations and ensure all guest information is accurate in the system
assist with guest needs including wake-up calls, room changes, and additional amenities
handle guest issues professionally and work to resolve them promptly
conduct a detailed audit of financial transactions including guest folios, cash handling, and credit card charges
reconcile daily revenue, verify postings, and resolve discrepancies
prepare and distribute reports such as Night Audit Report, Revenue Report, and Occupancy Report for hotel management
close the day’s financial activities and generate the Daily Flash Report
ensure compliance with hotel policies and procedures
maintain financial records including guest ledgers, accounts receivable, and accounts payable
process and review invoices for accuracy before forwarding to accounting
assist with month-end financial reporting and statements
monitor and control cash handling procedures ensuring secure storage of funds
maintain a secure environment for guests and employees throughout the night
monitor hotel access and ensure safety of property and guests
respond to emergencies such as fire alarms, medical situations, or security concerns according to hotel protocols
adhere to Maya Hotels' policies, procedures, and Code of Ethics
maintain a clean and professional personal appearance according to Grooming Policy
promote a safe working environment and comply with safety regulations
participate in sustainability initiatives including recycling and energy conservation