Part-Time Marketing Administrator- The Carpenter Hotel

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Medical

Dental

Vision

401k

Free room nights

discounted room rates

Paid Time Off

Wellbeing initiatives

Job Description

Carpenter Hotel, opened in fall 2018, is a boutique hotel located in South Austin, Texas, known for its impeccable integration with the surrounding natural beauty. Nestled in an old pecan grove on the edge of the scenic Zilker Park, Carpenter Hotel offers guests a tranquil escape combined with easy access to Lady Bird Lake and downtown Austin. The hotel features 93 rooms, each with a private terrace, creating a comfortable and unique stay experience. Guests can enjoy amenities such as a pool with a community deck and the Q Hut pavilion. Dining options include an all-day Coffee Bar as well as a full-service restaurant, Carpenter's Hall, where visitors can enjoy diverse meals in an inviting atmosphere. The hotel prides itself on delivering an authentic Austin experience with a focus on community, comfort, and exceptional service.

The position at Carpenter Hotel plays a critical role within the marketing, programming, and event operations teams, ensuring all initiatives are organized, accurate, and flawlessly executed. This role encompasses managing marketing collateral, coordinating content across various channels, and maintaining up-to-date event information within internal management systems and calendars. The individual will work closely with a diverse group of stakeholders, including vendors, influencers, and internal teams, to organize marketing assets and ensure brand consistency across all platforms. Beyond coordination, the role demands excellent communication skills and the ability to resolve conflicts effectively while adhering to Bunkhouse company policies. The position requires a proactive approach to guest interaction, prioritizing genuine welcomes and fostering an environment reflective of the company’s culture, values, and public reputation. With responsibilities extending from administrative tasks to on-the-day event coordination, this role is integral to ensuring that marketing events and programming initiatives are successful, aligned with brand standards, and contribute positively to guest experiences. The role expects the candidate to have strong organizational capabilities, be detail-oriented, and able to thrive in a dynamic, fast-paced environment where multitasking and adaptability are essential. This opportunity not only offers a chance to work at a uniquely situated hotel but also to be part of a dedicated team committed to delivering exceptional hospitality and marketing excellence throughout Austin's vibrant community.

Job Requirements

High school diploma or GED
One to two years of relevant experience in marketing coordination, event planning, hospitality, or related service industry preferred
Ability to speak, read, write, and understand the primary language(s) used in the workplace
Proficiency in Microsoft Office suite including Excel, Word, and Outlook
Ability to read and interpret event orders, contracts, safety guidelines, and operational procedures
Strong communication skills to effectively connect with co-workers, vendors, and external partners
Ability to write routine reports, event recaps, and professional correspondence
Ability to learn and use multiple computer systems including Envision or similar event/project management software
Excellent organizational skills to manage timelines, track details, and keep records accurate
Strong multitasking abilities and adaptability in a fast-paced, deadline-oriented setting
Strong attention to detail and proficiency in problem-solving
Availability to work varying hours as required for events

Job Qualifications

High school diploma or general education degree (GED) required
One to two years of experience in marketing coordination, event planning, hospitality, or related service industry preferred
Ability to speak, read, write, and understand the primary language(s) of the workplace
Ability to read and interpret documents such as event orders, contracts, safety guidelines, and operational procedures
Ability to write routine reports, event recaps, and professional correspondence
Ability to communicate effectively with co-workers, property teams, vendors, and external partners
Proficiency in Microsoft Office including Excel, Word, and Outlook
Ability to learn and navigate multiple computer systems including event management and project management platforms such as Envision or similar systems
Strong organizational skills with the ability to manage timelines, track details, and maintain accurate records
Ability to multitask and adapt in a fast-paced, deadline-driven environment
Strong attention to detail and problem-solving skills
Availability to work hours as required for events

Job Duties

Manage ordering and distribution of printed marketing collateral
Input event art and copy into all marketing channels
Source/order additional event collateral such as wristbands
Input all event details into project management programs including Outlook calendar invites with BEO links, PR worksheets, Envision, and master programming calendar
Provide social media support
Manage event partner accounting including workflow to ensure on-time payments to vendors
Follow up with accounting and vendors to coordinate payment check pick up or mailing
Coordinate with PR and influencers on agreements, deliverables, and reservations
Organize and distribute event partner marketing assets including photography and copy/descriptions
Send vendor/partner payment SOP and contracts
Create BEOs and input all event details into Envision software
Coordinate with food and beverage team to develop event specials
Review events at BEO meetings with property teams and create site setup plans and timelines
Build out timelines, menus, routing information, floor plans, FFE/OSE needs, and pricing
Ensure all event collateral is delivered to operations and set up properly
Meet with property team pre-event to confirm correct setup
Serve as day-of event point of contact
Coordinate event load-ins and immediate needs of vendors, partners, and property team on event day
Assist visiting influencers with needs
Ensure event setup is executed according to BEO for event start
Gather post-event statistics for reporting and input into event recap
Make operational updates and improvements to BEOs for future events
Assist with photoshoot coordination including day-of shot list distribution and collaboration with front desk and food and beverage teams
Assist with monthly marketing reporting
Monitor websites and internet presence to ensure accurate information
Perform other related duties as assigned based on operational demands