Part-Time Keyholder - Valley Fair

Rothy's is a forward-thinking retail company based in Santa Clara, CA, known for its commitment to sustainability and innovative approach to fashion. The company has transformed millions of plastic bottles into stylish, eco-friendly shoes and bags that are not only fashionable but also environmentally responsible. Rothy's emphasizes a business model that prioritizes the planet and its people, creating products that are both functional and sustainable, appealing to conscious consumers everywhere. The company prides itself on fostering a workplace culture that values community, inclusivity, and career growth, providing employees with opportunities to learn, lead, and make meaningful impacts within a supportive environment.

The role of Keyholder at Rothy's Valley Fair location in Santa Clara is a part-time position focused on maintaining a service-first culture and ensuring smooth store operations. This role is integral to the leadership team, carrying responsibilities such as coaching staff to deliver the Rothy's Experience—characterized by exceptional customer service and knowledgeable client engagement. The Keyholder is expected to be a role model on the sales floor, supporting both sales and team development through active coaching and clienteling. Additionally, they act as Manager on Duty at times, overseeing daily store functions, maintaining brand standards, and ensuring operational excellence.

Keyholders at Rothy's play a vital role in creating personalized experiences for customers, helping them find their perfect fit, and sharing the story behind the sustainable designs. They support store events and activations that engage the community and elevate brand presence while also managing operational responsibilities including visual merchandising, inventory management, and team training. This position demands a proactive leader who embraces innovation and collaboration while being dedicated to upholding the company's core values such as dreaming big, fostering innovation, making sustainable choices, and working collectively towards common goals.

The role requires physical capabilities including standing and walking throughout shifts, handling up to 25 pounds, and safely using ladders or step stools. Keyholders work at least 16 hours per week, primarily during peak retail days like Fridays, Saturdays, Sundays, and holidays. The pay range for this role is $21.00 to $23.00 per hour, combined with eligibility for bonuses, incentives, and a comprehensive benefits package. Rothy's commitment to employee well-being is reflected in its wellness programs, paid time off, and employee discount offerings, making this an attractive opportunity for individuals seeking a dynamic, values-driven retail leadership role in a sustainable brand.