
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
flexible schedule
Paid Time Off
Employee Discounts
Training and Development
Health Insurance
Dental Insurance
401(k) Plan
Job Description
JW Marriott Clearwater Beach Resort & Spa, located at 691 S Gulfview Blvd, Clearwater Beach, Florida, is a distinguished luxury hotel that forms part of the esteemed JW Marriott brand under Marriott International's portfolio. With more than 100 exquisite hotels positioned in prime city and resort locations worldwide, JW Marriott is synonymous with luxury hospitality and exceptional guest experiences. The resort prides itself on offering an unparalleled work atmosphere characterized by a strong sense of community, diversity, and camaraderie among a workforce committed to excellence. This dynamic environment fosters professional growth through training, development opportunities, recognition programs, and an emphasis on holistic well-being. JW Marriott's ethos centers on the belief that happy employees lead to satisfied guests, underscoring its dedication to nurturing an empowering workplace culture known as The JW Treatment™. As part of Marriott International, JW Marriott upholds a legacy of high standards in hospitality inspired by its founder J. Willard Marriott, blending innovation with traditional comfort.
The role at JW Marriott Clearwater Beach Resort & Spa is a part-time non-management position within the Food and Beverage & Culinary category, offering flexible availability covering day and evening shifts. The position focuses on delivering exceptional guest service that transcends merely serving food and beverages; it aims to create memorable and unique experiences that enhance guest satisfaction. Employees in this role, known as Guest Service Experts, are proactive, responsible for a range of tasks including preparing tables, coordinating with the kitchen, engaging directly with customers, and maintaining cleanliness and organization in work and storage areas. This multifaceted position demands physical resilience and attentiveness as it involves extended periods of standing and walking on varied surfaces, reading and verifying menu information, and performing physical activities such as moving, lifting, carrying, pushing, and placing objects under 50 pounds without assistance, reaching high places, bending, twisting, stretching, and stooping. The Guest Service Expert must consistently uphold professionalism in appearance, communication, and conduct while following company guidelines and maintaining quality standards to ensure smooth operations and guest satisfaction. This job isn't merely about hospitality; it is about embodying the spirit of luxury service and contributing to the hotel’s legacy of hospitality excellence. The ideal candidate is someone who thrives in a dynamic environment, values teamwork, and is committed to delivering the highest standards of service in a prestigious luxury hotel setting.
The role at JW Marriott Clearwater Beach Resort & Spa is a part-time non-management position within the Food and Beverage & Culinary category, offering flexible availability covering day and evening shifts. The position focuses on delivering exceptional guest service that transcends merely serving food and beverages; it aims to create memorable and unique experiences that enhance guest satisfaction. Employees in this role, known as Guest Service Experts, are proactive, responsible for a range of tasks including preparing tables, coordinating with the kitchen, engaging directly with customers, and maintaining cleanliness and organization in work and storage areas. This multifaceted position demands physical resilience and attentiveness as it involves extended periods of standing and walking on varied surfaces, reading and verifying menu information, and performing physical activities such as moving, lifting, carrying, pushing, and placing objects under 50 pounds without assistance, reaching high places, bending, twisting, stretching, and stooping. The Guest Service Expert must consistently uphold professionalism in appearance, communication, and conduct while following company guidelines and maintaining quality standards to ensure smooth operations and guest satisfaction. This job isn't merely about hospitality; it is about embodying the spirit of luxury service and contributing to the hotel’s legacy of hospitality excellence. The ideal candidate is someone who thrives in a dynamic environment, values teamwork, and is committed to delivering the highest standards of service in a prestigious luxury hotel setting.
Job Requirements
- high school diploma or equivalent
- less than 1 year of related work experience
- ability to perform physical tasks including standing for long periods, walking on varied surfaces, lifting objects under 50 pounds
- flexibility to work day and evening shifts
- professional appearance and communication skills
- adherence to company guidelines and quality standards
Job Qualifications
- high school diploma or equivalent
- general educational development (GED) certificate
- less than 1 year of related work experience
- no supervisory experience required
- strong interpersonal and communication skills
- ability to work flexible day and evening shifts
Job Duties
- prepare tables for guest service
- coordinate with kitchen staff to ensure timely and accurate orders
- engage with guests to provide exceptional service
- maintain cleanliness and organization of work and storage areas
- read and verify menu information for guest inquiries
- perform physical tasks such as moving, lifting, carrying, pushing objects under 50 pounds
- bend, twist, stretch, and stoop as required during service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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