Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.25 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Job Description
POSTOAK Lodge & Retreat is a serene destination located in the scenic landscapes of Oklahoma, known for offering guests a unique blend of luxury, comfort, and nature-centered experiences. As a lodge and retreat, POSTOAK caters to travelers seeking a peaceful getaway with amenities that emphasize relaxation, wellness, and connection to the outdoors. Renowned for its dedication to exceptional guest service and environmental stewardship, the lodge provides a variety of accommodations, including guest rooms, cabins, and communal spaces designed to enhance the visitor's retreat experience. The establishment prides itself on maintaining clean, comfortable, and inviting environments, ensuring all facilities contribute to an enjoyable and memorable stay.
The Housekeeper role at POSTOAK Lodge & Retreat is vital in upholding the high standards of cleanliness and guest satisfaction that the lodge is known for. This position involves performing a range of cleaning and servicing duties across guest rooms, bathrooms, offices, and other areas within the property, ensuring every space is immaculate and well-maintained. The Housekeeper is responsible for routine tasks such as changing linens, sanitizing bathrooms, removing trash, and stocking essential guest items. Beyond the fundamental cleaning duties, the role demands a keen attention to detail, including inspecting furniture and appliances for proper functionality and reporting maintenance needs promptly. This position is essential in creating a welcoming atmosphere where guests feel valued and cared for, reflecting the lodge's commitment to hospitality excellence.
As a member of the POSTOAK team, the Housekeeper not only contributes to the physical upkeep of the lodge but also addresses guest needs with professionalism and courtesy, resolving any issues efficiently to maintain overall guest satisfaction. The role requires adherence to safety standards, particularly OSHA regulations, especially when handling cleaning chemicals and addressing biohazard situations such as cleaning bodily fluids. The Housekeeper also engages in additional cleaning tasks including window washing, carpet shampooing, and furniture steam cleaning, displaying versatility and dedication to comprehensive care of the property. This position offers an opportunity for individuals with a background or interest in hospitality or janitorial work to join a reputable, guest-focused establishment that values diligence, attention to detail, and a proactive approach to maintaining quality standards.
The Housekeeper role at POSTOAK Lodge & Retreat is vital in upholding the high standards of cleanliness and guest satisfaction that the lodge is known for. This position involves performing a range of cleaning and servicing duties across guest rooms, bathrooms, offices, and other areas within the property, ensuring every space is immaculate and well-maintained. The Housekeeper is responsible for routine tasks such as changing linens, sanitizing bathrooms, removing trash, and stocking essential guest items. Beyond the fundamental cleaning duties, the role demands a keen attention to detail, including inspecting furniture and appliances for proper functionality and reporting maintenance needs promptly. This position is essential in creating a welcoming atmosphere where guests feel valued and cared for, reflecting the lodge's commitment to hospitality excellence.
As a member of the POSTOAK team, the Housekeeper not only contributes to the physical upkeep of the lodge but also addresses guest needs with professionalism and courtesy, resolving any issues efficiently to maintain overall guest satisfaction. The role requires adherence to safety standards, particularly OSHA regulations, especially when handling cleaning chemicals and addressing biohazard situations such as cleaning bodily fluids. The Housekeeper also engages in additional cleaning tasks including window washing, carpet shampooing, and furniture steam cleaning, displaying versatility and dedication to comprehensive care of the property. This position offers an opportunity for individuals with a background or interest in hospitality or janitorial work to join a reputable, guest-focused establishment that values diligence, attention to detail, and a proactive approach to maintaining quality standards.
Job Requirements
- High school diploma or GED
- proof of meeting Oklahoma state requirements regarding auto licensing and driver license
Job Qualifications
- High school diploma or GED
- proof of meeting Oklahoma state requirements regarding auto licensing and driver license
- 6 months in the hospitality or janitorial industry preferred
Job Duties
- Ensures guests receive professional, efficient, prompt and courteous service
- efficiently and thoroughly completes tasks daily to ensure that assigned guest rooms and other areas are clean, neat and sanitized including, but not limited to: changing linens, towels and bedding
- removing trash from rooms and changing can liners
- making the bed
- cleaning and sanitizing the sink, vanity, shower/tub, toilet, mirrors, bathroom floor and bathroom walls
- stocking toiletries and other hotel provided commodities
- vacuuming, sweeping and/or mopping
- dusting
- cleaning and disinfecting surfaces
- completing finishing touches and any other checklist items
- opens all drawers and/or doors in checked-out rooms and removes items left by guest
- removes and checks under beds, chairs, and other furniture for debris or other items
- completes other tasks as assigned or as needed including, but not limited to: cleaning windows and blinds, cleaning fans, shampooing carpets, steam cleaning furniture and draperies, wiping down walls and doors
- polishes and rearranges furniture in accordance to room plan as needed
- reports the need for unusual cleaning or maintenance tasks to management
- inspects furniture, fixtures, appliances, lights and other electronics for functionality and reports concerns immediately to management
- stocks cleaning supplies in cleaning closets and/or carts
- loads and uses washing machines and dryers
- irons, folds, sorts and stores items
- correctly uses Ready-To-Use formulations and dilutes concentrates of various cleaning solvents for designated surfaces safely and in compliance with OSHA regulations
- promptly responds to and resolves guest issues and complaints
- ensures guest satisfaction
- cleans up bodily fluids and human waste safely and in compliance with OSHA standards
- responds to requests, needs, and job function with thoroughness and a sense of urgency
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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