PART-TIME Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $22.30 - $25.73
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Benefits

competitive pay
exceptional benefits
Paid Time Off
401K with company match
Paid maternity and paternity leave
Training and Development
Tuition Reimbursement

Job Description

Vi is a distinguished organization recognized as a Great Place to Work and ranked among Glassdoor's 100 Best Companies to Work For. Known for its commitment to fostering a positive and supportive workplace culture, Vi offers employees a unique opportunity to learn from the best in the industry and accelerate their careers in a thriving environment. The company is dedicated to not only providing exceptional services to its residents and guests but also ensuring that its staff enjoys meaningful and rewarding work experiences. Vi's facility in Palo Alto is situated at 620 Sand Hill Road, Palo Alto, CA 94304, offering a luxury work environment that complements its prestigious reputation. The company prides itself on creating a workplace where employees feel valued, supported, and motivated to perform at their highest potential.

The role of Host/Hostess at Vi Palo Alto is a part-time position that demands an enthusiastic and team-oriented individual who thrives in a dynamic hospitality setting. This role is critical as the first point of contact for residents and guests, responsible for managing reservations accurately within the system and providing a warm, courteous, and prompt greeting to everyone entering the dining area. The Host/Hostess ensures a seamless and enjoyable dining experience by seating guests according to established quality and service standards. This position requires excellent customer service skills, a friendly demeanor, and the ability to coordinate multiple tasks efficiently. The use of a Point of Sale (POS) system is integral to this role, facilitating smooth reservation recording and guest management.

Vi offers competitive pay for this role, with hourly wages ranging from $22.30 to $25.73, reflecting the company’s dedication to attracting and retaining talented individuals. Beyond salary, Vi provides a comprehensive benefits package that includes exceptional benefits, generous paid time off starting from day one, a 401k plan with company match, paid maternity and paternity leave, award-winning training and development programs, tuition reimbursement, and a luxury work environment. These offerings are designed to support employees’ professional growth and personal well-being, making Vi a sought-after employer in the hospitality industry.

Joining Vi as a Host/Hostess means becoming part of a recognized leader in the senior living and hospitality sector, where the focus is on delivering outstanding service and creating a hospitable, welcoming atmosphere for all guests. This role is ideal for individuals who are passionate about working in a team environment, enjoy engaging with people, and seek to contribute to an exceptional customer service experience. Vi’s commitment to excellence and employee satisfaction is evident in its status as a top workplace, offering meaningful work that makes a difference in the lives of its residents and guests. If you possess a positive attitude, strong interpersonal skills, and a willingness to learn, this part-time opportunity at Vi Palo Alto could be the perfect next step in your career journey.

Job Requirements

  • high school diploma or equivalent
  • prior experience in customer service or hospitality preferred
  • ability to use a Point of Sale system
  • excellent interpersonal and multitasking skills
  • willing to obtain Food Handlers certification as required
  • availability to work part-time hours
  • friendly and professional demeanor

Job Qualifications

  • friendly and engaging individual
  • ability to work in a team environment
  • prior restaurant and/or customer service experience preferred
  • capable of using a Point of Sale system
  • excellent communication skills
  • willing to obtain Food Handlers certification if not already possessed

Job Duties

  • receive and record all reservations within the system
  • greet and seat residents and guests according to quality and service standards
  • ensure prompt, courteous, and friendly guest service
  • coordinate with dining room staff to maintain smooth operations
  • manage multiple tasks efficiently
  • maintain knowledge of reservation procedures
  • support team members in providing exceptional service

Job Criteria

Experience

Mid Level (3-7 years)


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