The Langham Chicago logo

Part Time Host/Hostess

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Range $21.94 - $27.43
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Work Schedule

On-call
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Benefits

Vacation pay
Sick/personal time
401k plan
Pet insurance
ID theft protection
Prepaid legal services
Free Meals
Uniform cleaning
discounted hotel stays
Discounted parking

Job Description

Langham Hospitality Group (LHG) is a globally renowned hospitality company known for its distinctive family of luxury brands including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying'nFlo. As a wholly-owned subsidiary of Great Eagle Holdings, LHG operates over 40 hotels and residences worldwide across Asia, Europe, North America, Australasia, and the Middle East, delivering exceptional service and unparalleled guest experiences. The company's reputation for excellence is built on its commitment to sophistication, quality, and innovation in the hotel and resort industry.

Specifically, the Langham, Chicago exemplifies this commitment to elegance and service. Located in a landmark skyscraper designed by the famed architect Ludwig Mies van der Rohe, the hotel offers majestic views of the Chicago cityscape, the Chicago River, and Lake Michigan. Positioned in downtown Chicago, it is a prime destination just minutes from key attractions such as the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. The Langham, Chicago blends stylish comfort and convenience, making it an elite choice for travelers seeking luxury with central city access.

The role of Food and Beverage Host / Hostess at The Langham, Chicago is pivotal in creating first impressions that resonate with warmth and professionalism to every guest visiting the hotel’s food and beverage outlets. This position involves greeting guests with a welcoming attitude, assisting them in seating arrangements, and providing menus with excellent presentation standards. The role demands a high level of guest interaction and service finesse to uphold the distinguished reputation of the hotel. The host or hostess works closely within a team including servers and kitchen staff to ensure seamless coordination of dining services.

Responsibilities extend beyond greeting guests and include maintaining cleanliness and organization of the dining room, managing telephone inquiries and reservations, and acting as an intermediary between guests and other hotel departments. The host/hostess also assists in the inspection of table settings including linens, china, silverware, and condiments, ensuring all standards meet the expectations of a luxury dining experience. Additional duties include mail and package retrieval for guests, message handling, and providing knowledgeable recommendations regarding the hotel facilities and local attractions to enhance the guest stay.

This part-time, on-call, or temporary role offers a competitive hourly wage from $21.94 to $27.43. It includes several key benefits such as paid vacation and sick/personal time in accordance with Chicago’s paid leave laws, participation in a 401k plan with employer match options, pet insurance, identity theft protection, prepaid legal services, free meals during shifts, uniform provisions, discounted hotel stays, and parking discounts. The role is ideal for individuals with prior experience in food and beverage services, particularly those familiar with luxury hotel environments, seeking to represent a prestigious brand while delivering exceptional hospitality service.

Job Requirements

  • High school education or equivalent
  • 1 to 2 years of relevant food and beverage or restaurant experience
  • prior experience in food and beverage service
  • ability to maintain professional demeanor
  • availability for part-time, on-call, or temporary employment
  • effective communication skills
  • basic computer proficiency

Job Qualifications

  • High school graduate or equivalent preferred
  • college degree preferred with emphasis on hospitality and tourism
  • 1 to 2 years of previous restaurant or food and beverage experience required
  • luxury hotel experience preferred
  • knowledge of POS and reservation systems preferred

Job Duties

  • Meet and greet guests as they arrive and depart
  • offer choice of seating and escort guests to their tables
  • present menus maintaining standard presentation
  • maintain proper dining room setup and cleanliness
  • promptly answer telephone and input messages
  • retrieve and communicate messages to guests
  • retrieve mail, packages, and facsimiles as requested
  • receive and manage reservations and special function arrangements
  • cooperate closely with restaurant and kitchen team
  • act as liaison between guests and other hotel departments
  • inspect linen, china, silverware, and condiments
  • clear tables during and after meal periods
  • maintain cleanliness of host/hostess stand
  • provide information about hotel facilities and local attractions

Job Criteria

Experience

Mid Level (3-7 years)


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