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Job Overview
Compensation
Hourly
Range $13.75 - $18.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible spending account
Job Description
The Floor Host position is a vital role within a dynamic, client-focused office environment where hospitality meets efficiency to create a seamless, welcoming workplace experience. This role is primarily stationed on the office floor and serves as the primary point of contact for clients, guests, and employees alike, ensuring that high-touch, hospitality-driven service standards are not only met but consistently exceeded. The hiring establishment values excellence in service delivery and recognizes the importance of the Floor Host in maintaining an organized, professional, and client-ready atmosphere that directly influences the overall satisfaction and productivity of everyone interacting within the workspace. This... Show More
Job Requirements
- 2-3 years of experience in hospitality or customer service
- proficiency in Microsoft Office and Google Suite
- experience with audiovisual equipment
- strong communication skills
- ability to multitask and adapt to changing priorities
- ability to stand and walk for extended periods
- ability to lift 25-50 lbs
- professional attitude
Job Qualifications
- 2-3 years of experience in hospitality, customer service, office services, or event coordination
- strong technical skills including proficiency in Microsoft Office, Google Suite, and audiovisual equipment
- professional demeanor with strong communication and interpersonal skills
- comfortable interacting with clients at all professional levels
- ability to work in a fast-paced, high-touch environment
- ability to stand and walk for extended periods
Job Duties
- Provide real-time support for meetings, ensuring rooms are fully prepared including audiovisual equipment, lighting, supplies, and temperature in alignment with client expectations
- act as a visible presence on the floor, assisting guests and responding to ad hoc requests with professionalism and urgency
- conduct regular floor walks to maintain a clean, organized, and client-ready environment
- monitor meeting room usage, manage occupancy, and optimize workspace availability
- support hoteling and flexible workspace needs, assisting employees and visitors with securing work areas
- partner with facilities teams to report and resolve maintenance issues including lighting, furniture, and cleanliness
- reset meeting rooms promptly after use to ensure readiness for upcoming meetings
- track and report customer interactions and service data
- provide excellent service across multiple communication channels including in-person, phone, and email
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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