Part Time Hospital Concierge-TH ED-Day Shift (21 Hours)

NYU Langone Health is a fully integrated health system renowned for consistently achieving superior patient outcomes through its rigorous focus on quality and safety. Ranking as the number one comprehensive academic medical center in the United States by Vizient Inc. for three consecutive years, and with nine clinical specialties placed among the top five nationally by U.S. News & World Report, NYU Langone Health exemplifies clinical excellence. The system operates across six inpatient locations, the Perlmutter Cancer Center, and over 320 outpatient sites throughout the New York area and Florida, demonstrating extensive reach and accessibility. Backed by $14.2 billion in annual revenue, NYU Langone also boasts two tuition-free medical schools and a substantial research enterprise supported by over $1 billion in active NIH awards. This foundation underscores the organization’s commitment to innovation, education, and advanced patient care.

The position of Part Time Hospital Concierge-TH ED-Day Shift at NYU Langone Health presents an exciting opportunity to be part of a dedicated team in a dynamic hospital environment. This role, with a commitment of 21 hours per week on day shifts, is essential in supporting the patient care activities within the nursing unit. The Hospital Concierge acts as a vital liaison by maintaining patient records and supplies, ensuring the environment is organized and welcoming, and coordinating effectively with various departments and unit staff. Clear, concise, and timely communication is critical in this role, as it involves interactions not only with healthcare team members but also with patients, their families, and visitors. The position requires adherence to NYU Langone’s core values, ensuring that every aspect of job performance upholds the institution’s standards of compassionate and respectful care.

Being a hospital concierge at NYU Langone Health means taking on responsibilities that enhance the patient experience from the moment of arrival. Duties include greeting patients promptly, managing check-ins efficiently, and providing service functions such as answering calls and triaging inquiries. There is a strong emphasis on teamwork and collaboration since the concierge must coordinate activities with nursing and other staff to facilitate smooth operations. The role demands a professional demeanor, excellent interpersonal skills, and the ability to handle concerns with a problem-solving mindset. This part-time position is suited for individuals who thrive in fast-paced medical settings and who are committed to contributing positively to patient care through supportive, administrative assistance. Compensation is competitive at an hourly rate of $33.56, reflecting the importance of this position within the healthcare team at NYU Langone Health.