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Part Time - Head Cashier - Flexible

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Career advancement opportunities

Job Description

Lowe's Companies, Inc. (NYSE: LOW) is a prominent Fortune 100 home improvement retailer headquartered in Mooresville, North Carolina. With a strong presence across the United States and Canada, Lowe's operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. The company prides itself on delivering exceptional value and service to its customers through a broad assortment of high-quality products and services for home improvement projects. Lowe's is committed to community well-being by supporting initiatives that foster safe, affordable housing, enhance community spaces, develop the next generation of skilled trade professionals, and provide disaster relief.

At Lowe's, associates are encouraged to expand their career opportunities and grow professionally in a dynamic work environment. Lowe's fosters an inclusive workplace where dedicated individuals are empowered with the training, tools, and resources to succeed. As part of Lowe's commitment to its workforce, the company offers various positions across retail operations enabling associates to develop their skills and gain industry experience while making a positive impact on customers' lives.

This role centers on providing exemplary customer service aligned with Lowe's standards by assisting customers with locating, selecting, and purchasing merchandise. The position requires engaging customers actively by seeking to understand their needs and offering knowledgeable guidance on products, features, warranties, and services. In addition to assisting customers, this role includes responsibilities related to cashier duties such as processing transactions, returns, and refunds while maintaining cash handling accuracy and adhering to company policies.

The incumbent will also play a vital role in training, coaching, and motivating team members to drive departmental success and enhance customer experiences. Safety, security, and store presentation are paramount, with tasks involving monitoring store entrances, observing potential security concerns, maintaining cleanliness, and ensuring compliance with safety protocols. Operating various store equipment and technology including scanners, cash recyclers, and surveillance systems is essential to support daily activities.

This opportunity is ideal for individuals who are customer-focused, efficient, and possess strong communication skills. It offers a chance to gain retail experience in a reputable company recognized for its community contributions and dedication to employee development. Candidates with a high school diploma or GED and prior retail or cashier experience are well suited for this position. Lowe's welcomes applicants from diverse backgrounds and strives to maintain an equal opportunity workplace. If you are eager to contribute, learn, and advance your career in a supportive environment, Lowe's encourages you to apply and find your home to more possibilities.

Job Requirements

  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
  • 1 year retail experience as a cashier
  • Ability to obtain sales related licensure or registration as may be required by law
  • Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
  • Less than 1 year experience using common retail technology, such as smart phones and tablets

Job Qualifications

  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
  • Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
  • Less than 1 year experience using common retail technology, such as smart phones and tablets
  • 1 year retail experience as a cashier
  • Ability to obtain sales related licensure or registration as may be required by law
  • 1 year experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
  • 1 year experience as a head cashier
  • Less than 1 year experience working in any department at a Lowe's retail store
  • 1 year supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
  • Less than 1 year retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)

Job Duties

  • Provides smart customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
  • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
  • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
  • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
  • Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
  • Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
  • Provides proper monetary change to CSA Front End associates for register activities
  • Removes security tags, verifies product information, and bags merchandise for customers
  • Assists in line vesting to help turn around time for checkout, opening additional registers when necessary to ensure enough coverage
  • Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
  • Inspects returned merchandise for damages
  • Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
  • Looks up product information and competitor prices for products to verify price match
  • Records all items that are used in the store on the store use lists
  • Completes cash counting and daily reconciliation duties as assigned
  • Monitors cash in drawer and cash recycler levels to ensure they do not exceed limit requirements
  • Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
  • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
  • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
  • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
  • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
  • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, cash recycler, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
  • In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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