Part Time - Head Cashier - Flexible

Aurora, CO, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Hourly

Compensation

Hourly

Range $16.50 - $18.50

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Training and development programs

Employee assistance program

Job Description

Lowe's Companies, Inc. (NYSE: LOW) is a leading FORTUNE 100 home improvement company with annual sales exceeding $86 billion as of fiscal 2025. Headquartered in Mooresville, North Carolina, Lowe's operates over 1,750 home improvement stores, 540 branches, and 120 distribution centers across the United States. Employing approximately 300,000 associates, Lowe's is committed to serving its communities through initiatives focused on creating safe and affordable housing, enhancing community spaces, nurturing the next generation of skilled trade professionals, and providing disaster relief to communities in need. Their comprehensive approach includes dedicated support programs and partnerships that allow them to make a positive impact locally and nationally.This role as a Customer Service Associate (CSA) Front End Team member at Lowe's offers an exceptional opportunity to advance your career within a dynamic retail environment known for its strong commitment to customer satisfaction and associate development. The position offers a competitive hourly pay range of $16.50 to $18.50, with the starting salary dependent upon various factors including location, experience, education, and training. This full-time role focuses on delivering SMART customer service, ensuring every customer interaction is handled with professionalism and attentiveness, aligned with Lowe's customer service policies and procedures. As a CSA Front End Team member, you will play an integral part in assisting customers by understanding their needs, guiding them through product selections, and helping them carry or load merchandise when necessary.

Your responsibilities will encompass a variety of important retail functions such as processing sales transactions, returns, and refunds via the cash register; training and coaching fellow associates; and ensuring the sales floor and registers are well-prepared, orderly, and secure. In addition, you will be responsible for merchandise inspections, security monitoring to prevent theft, and maintaining compliance with safety and housekeeping standards. You will also use several store technologies including cash recyclers, scanners, and various communication devices, enabling a smooth shopping experience for customers.

The job encourages personal growth and development, offering chances to gain supervisory experience, expand retail product knowledge, and learn about sales of credit cards, protection plans, installations, and warranties. Lowe's values initiative and dedication, and the CSA role serves as an excellent stepping stone to further advancement within the company’s extensive retail network. Working for Lowe's means joining a diverse and inclusive workplace that values equal opportunity employment and aims to provide a supportive environment for all associates.

Job Requirements

High school diploma or GED or equivalent years of experience in lieu of education requirement if applicable
Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
Less than 1 year experience using common retail technology such as smartphones and tablets
One year retail experience as a cashier
Ability to obtain sales related licensure or registration as may be required by law

Job Qualifications

High school diploma or GED or equivalent experience
Experience of less than 1 year using a computer including inputting and accessing information
Experience of less than 1 year using retail technology such as smartphones and tablets
One year retail experience as a cashier
Ability to obtain sales related licensure or registration if legally required
Experience identifying and selling products based on customer needs including credit cards, add-on sales, protection plans, installations, and warranty explanations
One year experience as a head cashier
Experience working in any Lowe's retail department of less than 1 year
One year supervisory experience including directing, delegating, evaluating, training, and coaching employees
Experience detecting common signs of retail theft

Job Duties

Provide SMART customer service through execution of Lowe's policies and programs
Seek out customers to understand needs and assist in locating, demonstrating, selecting, carrying, or loading merchandise
Respond knowledgeably and promptly to customer and employee questions
Communicate information about stock, special orders, features, benefits, applications, and warranties
Coach, develop, provide feedback, and train associates in departmental duties or sales opportunities
Process sales transactions, returns, and refunds using cash registers according to company guidelines
Provide monetary change to CSA associates for register activities
Remove security tags, verify product info, and bag merchandise
Assist in line vesting and opening registers to ensure checkout coverage
Prepare register areas by confirming functionality and stocking supplies
Inspect returned merchandise for damages
Enter and submit customer orders, print and verify order tickets
Look up product information and competitor prices for price match verification
Record items used in the store on store use lists
Complete cash counting and daily reconciliation duties
Monitor cash in drawer and recycler levels to ensure limits
Monitor merchandise entering and leaving and assist with alarm triggers
Detect signs of shoplifting and communicate to management
Ensure compliance with housekeeping standards to maintain cleanliness and organization
Maintain a safe and secure work environment and conduct safety reviews
Adhere to all safety requirements including top stock safety, safety cables, aisle blockers, and spotters
Operate store equipment such as phones, paging systems, cash recyclers, copiers, CCTV systems, key cutters, paint mixers, flooring cutters, and balers
Perform other duties as assigned