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Part Time - Head Cashier - Flexible

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $18.40
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Flexible spending account
Health savings account
401(k) retirement plan
Employee assistance program
education support programs
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount

Job Description

Lowe's Companies, Inc. (NYSE: LOW) is a leading Fortune 100 home improvement company renowned for its expansive selection of high-quality products and customer-focused approach. Headquartered in Mooresville, North Carolina, Lowe's operates over 1,750 stores across the United States, along with 540 branches and 120 distribution centers, making it one of the largest retailers in the home improvement sector. With fiscal 2025 sales exceeding $86 billion, Lowe's employs approximately 300,000 associates dedicated to helping customers improve and maintain their homes and communities. The company is committed to fostering a diverse and inclusive workplace, promoting safety, offering career development, and supporting the communities it serves through housing initiatives, skilled trade development, and disaster relief efforts. Employees at Lowe's benefit from an array of employment options, including full-time and part-time positions, along with competitive compensation packages and comprehensive benefits.

This position offers a fantastic opportunity to join Lowe's team as a customer service associate and cashier, roles critical to delivering the company's acclaimed customer service experience. The primary function of this role is to provide SMART customer service consistently, adhering to Lowe's customer service policies and procedures. This involves engaging with customers to understand their needs clearly, assisting with product selection, demonstrating merchandise, and supporting customers throughout their shopping and project journeys. Cashiers in this role ensure accuracy in processing sales, returns, and refunds while maintaining register functionality and ensuring store security and safety standards are met. The role also includes coaching and developing front-end team associates, supporting efficient checkout processes through line management, and handling critical security functions like shoplifting detection and compliance with safety protocols.

Earning potential for this role ranges from $17.00 to $18.40 per hour, with specific pay varying based on factors such as location, education, experience, and the position offered. Lowe's encourages career advancement and skills development through its supportive learning environment and offers multiple opportunities for associates to grow within the company. This role is ideal for individuals with retail experience who thrive in a dynamic, customer-oriented environment and seek an engaging, rewarding career with a respected and growing organization. Benefits include health, dental, and vision insurance, paid time off, 401(k) retirement plans with company match, education support, parental leave, employee discounts, and much more. Lowe's is proud to be an equal opportunity employer committed to diversity and inclusion at all levels of the organization.

Job Requirements

  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
  • Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
  • Less than 1 year experience using common retail technology, such as smart phones and tablets
  • 1 year retail experience as a cashier
  • Ability to obtain sales related licensure or registration as may be required by law

Job Qualifications

  • High school diploma or GED or equivalent experience
  • 1 year retail experience as a cashier
  • Ability to obtain sales-related licensure or registration as required by law
  • Experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
  • Experience as a head cashier
  • Experience working in any department at a Lowe's retail store
  • Supervisory experience including directing, delegating, evaluating, training, and coaching employees
  • Retail experience detecting common signs of shoplifting

Job Duties

  • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
  • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
  • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
  • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
  • Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
  • Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
  • Provides proper monetary change to CSA Front End associates for register activities
  • Removes security tags, verifies product information, and bags merchandise for customers
  • Assists in line vesting to help turn around time for checkout, opening additional registers when necessary to ensure enough coverage
  • Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
  • Inspects returned merchandise for damages
  • Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
  • Looks up product information and competitor prices for products to verify price match
  • Records all items that are used in the store on the store use lists
  • Completes cash counting and daily reconciliation duties as assigned
  • Monitors cash in drawer and cash recycler levels to ensure they do not exceed limit requirements
  • Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
  • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
  • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
  • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
  • Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
  • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, cash recycler, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
  • In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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