Part Time - Head Cashier - Flexible

Lowe's Companies, Inc. is a leading Fortune 100 home improvement company headquartered in Mooresville, North Carolina. With over 1,750 home improvement stores, 540 branches, and 120 distribution centers, Lowe's employs approximately 300,000 associates nationwide. The company is recognized for providing high-quality products and excellent customer service across a wide range of home improvement categories. Lowe's is deeply rooted in community support, focusing efforts on creating safe and affordable housing, enhancing community spaces, developing the next generation of skilled trade experts, and offering disaster relief. As an equal opportunity employer, Lowe's promotes a diverse and inclusive workplace, valuing all employees without regard to protected categories such as race, gender, age, disability, or veteran status. Employees at Lowe's also benefit from a comprehensive suite of wellness and development programs tailored to different lifestyles and career stages.

The role of Cash Service Associate (CSA) Front End Team at Lowe's is integral to delivering outstanding customer service and supporting store operations. This position requires the individual to provide SMART customer service consistently by adhering to Lowe's customer service policies and programs. The CSA assists customers by understanding their needs, helping them locate and select merchandise, demonstrating products, and participating in carrying or loading items as needed to enhance the shopping experience. Strong communication skills enable the CSA to guide customers through product information, including stock availability, special orders, features, benefits, applications, and warranty details.

In this role, the associate also coaches and trains fellow team members, fostering professional development within the department. Handling cash transactions accurately and efficiently is critical, including processing sales, returns, and refunds while managing register operations such as opening and closing procedures. The CSA is responsible for maintaining security protocols, monitoring the store for potential theft or safety hazards, and supporting a clean, organized, and safe shopping environment by following housekeeping standards and safety requirements.

Use of various store equipment, from Zebra phones and CCTV systems to paint mixers and key cutters, is also part of the job, necessitating comfort with technology and operational tools. This position offers a pay range between $16.50 and $18.50 per hour, with variations based on role, location, education, and experience. Lowe’s also offers substantial benefits including health, dental and vision insurance, paid time off, 401(k) with company match, employee assistance programs, tuition assistance, parental leave, and employee discounts. The company emphasizes career growth and offers learning opportunities for associates to build valuable skills and advance in their careers. This CSA role is ideal for individuals who thrive in dynamic retail environments, enjoy interacting with customers, and are committed to upholding Lowe’s standards of excellence while contributing to a safe and enjoyable shopping experience.