Part Time - Head Cashier - Flexible

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $15.50 - $17.40

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid Time Off

flexible spending accounts

health savings accounts

401(k) retirement plan

Employee assistance program

Tuition Assistance

maternity leave

Parental leave

Adoption assistance

associate discount

Job Description

Lowe's is a leading home improvement retail company with a commitment to providing excellent customer service, quality products, and a safe shopping environment. As one of the largest retailers in the industry, Lowe's operates numerous stores across the country, offering a wide range of tools, appliances, building materials, and gardening supplies. The company is dedicated to supporting its associates with a comprehensive benefits program and fostering a culture of growth, development, and inclusivity. Lowe's values safety, innovation, and outstanding service, making it a desirable employer in the retail sector.

The role being offered is focused on customer service and cashier assistance in a retail environment, specifically within Lowe's stores. This position involves the responsibility of managing multiple self-checkout registers by assisting customers in completing transactions efficiently. The employee will proactively engage with customers, offering product recommendations and guidance, ensuring a smooth and pleasant shopping experience. Additionally, the role requires various customer service functions, including using cash registers, handling returns and refunds, and supervising and coaching front-end associates. The individual will also have responsibilities related to inventory management, order processing, and maintaining a clean, safe store environment. Other duties may include detecting and reporting security concerns and operating essential store equipment. This position is ideal for those with retail experience who enjoy working in a fast-paced, customer-focused atmosphere and are committed to maintaining operational standards and safety protocols.

This is a part-time position with a pay range of $15.50 to $17.40 per hour, depending on experience and location. It offers varied shifts and provides opportunities for growth within the company. Lowe's also emphasizes training and development, making this an excellent entry or mid-level retail role for those interested in advancing their careers in retail management or customer service roles. The candidate should be able to lift items up to 15 pounds and be comfortable working on their feet while engaging actively with customers. The company supports equal employment opportunity and strives to create an inclusive workplace for all employees.

Job Requirements

Less than 1 year of experience using a computer including inputting and modifying information
Less than 1 year of experience using common retail technology such as smartphones and tablets
1 to 2 years of retail experience as a cashier
Must be able to lift items weighing up to 15 pounds with or without reasonable accommodation

Job Qualifications

Less than 1 year of experience using a computer including inputting and modifying information
Less than 1 year of experience using common retail technology such as smartphones and tablets
1 to 2 years of retail experience as a cashier
High school diploma or equivalent preferred
Experience identifying and selling products based on customer needs including credit cards and protection plans preferred
Experience as a head cashier preferred
Experience working in any department at Lowe's retail stores preferred
Supervisory experience preferred
Experience detecting signs of shoplifting preferred

Job Duties

Demonstrates ability to monitor and identify customers needing assistance at multiple self-checkout registers simultaneously
Approaches and interacts with customers to recommend products and services
Proactively greets, assists, and engages with multiple customers on registers
Moves throughout checkout area ensuring accurate transactions
Thanks customers and encourages return visits
Provides SMART customer service
Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise
Listens and responds to customer and employee questions and guides them through projects
Coaches, develops, provides feedback, and trains associates on sales and departmental duties
Uses cash register to process sales, returns, and refunds
Provides monetary change to front end associates
Supervises, coaches, and supports front end team
Removes security tags and bags merchandise
Answers phone calls and directs or takes messages
Opens additional registers as needed
Prepares register area, checks functionality of equipment, and stocks supplies
Inspects returned merchandise for damage
Processes customer orders and loading tickets
Manages online orders and returned merchandise
Verifies price matches and product information
Maintains store use lists
Monitors cash in drawers and retrieves safety bags
Observes merchandise entering and leaving the store
Detects signs of shoplifting and reports to management
Ensures compliance with housekeeping and safety standards
Maintains a safe and secure work environment
Operates store equipment as needed
Performs other duties as assigned