Part-time Guest Services Representative- Adult Activity Center

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.77
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Benefits

Paid Time Off
flexible schedule
Employee Discounts
Professional development opportunities
supportive work environment

Job Description

The City of Coral Gables, Florida, often referred to as The City Beautiful, is a vibrant and progressive community renowned for its historic charm, coastal location, and international appeal. With a population of approximately 51,000 residents, Coral Gables offers a unique blend of urban sophistication and natural beauty. The city is home to the prestigious University of Miami and boasts a lively downtown area filled with cultural attractions, excellent dining options, and boutique shopping. Recognized nationally for its quality of life, Coral Gables was ranked ninth on Forbes.com’s list of America’s Top 25 Towns to Live Well and was named the sixth most successful walkable suburb by the Wall Street Journal. These accolades underscore Coral Gables' commitment to maintaining a high standard of living and fostering a welcoming, inclusive environment.

Coral Gables operates under a commission-manager form of government, which allows for active and engaged resident participation in city decisions, ensuring that public services consistently reflect the community's needs and values. As an employer, the City of Coral Gables is dedicated to providing equal employment opportunities while promoting a drug-free workplace culture.

The role of Part-Time Guest Services Representative is tailored to individuals who thrive in dynamic environments and enjoy connecting with the community. This position is based at the Coral Gables Adult Activity Center, a hub for community programs and events aimed at enriching the lives of local residents. The Guest Services Representative plays a crucial role in delivering outstanding customer service by assisting program participants and facility guests with their inquiries and needs. The role involves a variety of responsibilities including answering multi-line telephones, providing information, handling cash transactions, escorting guests around the facility, and preparing rooms for rentals and special events.

This position demands a professional who can multitask efficiently and maintain a friendly and approachable demeanor at all times. Additionally, the ability to prepare and serve food highlights the diverse nature of the duties. The candidate will be instrumental in fostering a welcoming atmosphere that encourages attendance and participation in the city’s adult activity programs. The position offers part-time employment, making it ideal for those seeking a flexible schedule while being part of a supportive municipal team. Working in Coral Gables means contributing to a community widely regarded for its quality of life, civic pride, and progressive vision, making this opportunity both rewarding and impactful.

Job Requirements

  • high school diploma or equivalent
  • prior customer service experience preferred
  • ability to work part-time hours
  • excellent communication skills
  • basic computer literacy
  • ability to handle money responsibly
  • availability to work flexible schedules
  • adherence to drug-free workplace policies

Job Qualifications

  • high school diploma or equivalent
  • experience in customer service or hospitality
  • ability to handle cash accurately
  • strong communication skills
  • capability to multitask effectively
  • friendly and approachable demeanor
  • ability to prepare and serve food safely

Job Duties

  • provide exceptional customer service to program and facility guests
  • respond to needs and requests of facility patrons
  • provide answers or solutions to concerns
  • answer multi-line phones
  • escort guests through the facility
  • handle cash transactions
  • prepare and serve food
  • prepare rooms for rentals
  • assist with special events

Job Criteria

Experience

Mid Level (3-7 years)


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