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Ralph Lauren logo

Part-Time Guest Service Coordinator-2

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.50 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Professional development opportunities
Employee assistance program

Job Description

Ralph Lauren Corporation is a global leader in the design, marketing, and distribution of premium lifestyle products including apparel, accessories, home goods, fragrances, and hospitality services. Established over 50 years ago, Ralph Lauren has built a strong reputation for creating iconic brands such as Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps among others. These brands are widely recognized and respected internationally, offering a diverse range of high-quality consumer products that resonate with a global audience. The company prides itself on its distinctive image and... Show More

Job Requirements

  • High school diploma or equivalent
  • Relevant work experience preferred
  • Strong communication skills
  • Ability to multitask in a fast-paced retail environment
  • Proactive and self-motivated
  • Basic computer skills preferred
  • Ability to lift up to 30 lbs
  • Ability to stand and walk for extended periods
  • Willingness to follow health and safety guidelines
  • Ability to work flexible hours including weekends

Job Qualifications

  • Well-developed written and verbal communication skills
  • Excellent interpersonal skills with the ability to build and maintain strong working relationships
  • Takes pride in personal presentation and attention to detail
  • Strong organizational skills and ability to multi-task
  • Ability to work in a fast-paced environment
  • Self-starter with a proactive mindset
  • Relevant work experience preferred
  • Computer skills including Word, Excel, PowerPoint, and Outlook preferred
  • Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office
  • Ability to work with chemicals, lift up to 30 lbs and climb using a ladder according to health and safety guidelines
  • Ability to operate the register and stand for multiple hours

Job Duties

  • Actively participate in team initiatives, supporting across hospitality functions when needed
  • Develop meaningful and profitable relationships with internal and external clients over the phone
  • Facilitate sales via phone calls or electronic communication when appropriate or connect the client to the appropriate sales professional
  • Become an expert on product in store to relay product knowledge and availability to clients
  • Facilitate customers' shopping experience through various services such as assisting, transportation service and concierge
  • Support corporate and store-to-store product requests ensuring effective documentation and tracking
  • Establish innovative practices to enhance behaviors that exceed the service and product request expectations of internal and external customers

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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