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PART TIME GUEST SERVICE AGENT

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $15.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Located in the heart of Downtown Gainesville, our new hotel offers a modern and inviting environment that caters to both leisure and business travelers. We pride ourselves on delivering an exceptional guest experience by combining comfort, convenience, and outstanding hospitality. As a freshly established hotel under the well-known Hyatt brand, our mission is to provide more than just a place to stay - we create memorable moments that exceed expectations. Our elegant yet welcoming facility features thoughtfully designed guest rooms, well-appointed meeting spaces, and carefully curated amenities such as a bakery cafe and a guest kitchen. We are excited to... Show More

Job Requirements

  • Must be 18 years or older
  • must be able to work independently and manage multiple tasks simultaneously
  • ability to multi-task
  • strong command of the English language including speaking, reading, and writing
  • schedule flexibility for AM/PM shifts, weekends and holidays
  • ability to lift, pull, and push moderate to heavy weight minimum of 20 lbs
  • ability to stand for long periods and move moderate distances
  • must be outgoing and a proven self-starter
  • ability to learn quickly and work in fast paced environment

Job Qualifications

  • Previous guest service experience in hotel or restaurant customer service preferred
  • strong verbal and written communication skills
  • proficient knowledge of computer applications
  • ability to communicate well with guests
  • team player
  • strong analytical, organizational, and interpersonal skills
  • proven self-starter with outgoing personality

Job Duties

  • Greet guests and provide excellent customer service
  • prepare and assemble welcome amenities
  • ensure cash drops are completed following proper cash handling procedures
  • maintain a clean and organized front desk area
  • handle confidential guest information with discretion
  • resolve guest complaints professionally and promptly
  • support food and beverage operations including bartending and barista duties

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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