
Job Overview
Employment Type
Part-time
Benefits
Dental Insurance
Vision Insurance
voluntary benefits
401k retirement savings plan
Paid holidays
Paid vacation
Employee Discounts
Job Description
Bass Pro Shops is a renowned outdoor retail company specializing in sporting goods, including hunting, fishing, camping, and marine merchandise. Established to provide unparalleled outdoor experiences, Bass Pro Shops has grown into a trusted brand known for its commitment to customer satisfaction, conservation efforts, and community involvement. The company operates multiple retail stores across the United States and Canada and incorporates a customer-centric business model focused on creating engaging shopping experiences for outdoor enthusiasts of all skill levels. The stores feature a wide array of products ranging from boats and ATVs to apparel and footwear, all aimed at enhancing customers’ outdoor lifestyles. Additionally, Bass Pro Shops offers in-store promotions, membership programs, and special events that align with its core values and the interests of its loyal customer base.
The Greeter role at Bass Pro Shops is pivotal to maintaining the company’s reputation for excellent customer service and a welcoming atmosphere. This position is typically part-time and requires an individual who excels in interpersonal communication and customer interaction. The Greeter acts as the first point of contact for every customer entering the store, ensuring that guests feel valued and well-informed about the store’s offerings and ongoing promotions. Responsibilities include greeting customers promptly and warmly, handling merchandise carefully, providing clear directions, distributing promotional materials, and supporting other front-end tasks necessary for smooth store operations. Greeters are expected to uphold Bass Pro Shops’ brand standards by presenting a professional image, which includes wearing the designated green logo shirt, maintaining visible name badges, and adhering to dress code guidelines. They also play a crucial role in store safety by monitoring the entryway, managing vendor check-ins, and facilitating firearms/weapons check-ins per company policies without directly handling firearms. This position demands excellent organizational skills, adaptability to new processes, self-motivation when working unsupervised, and the ability to communicate effectively. Physical requirements include standing and walking regularly, occasional lifting up to 50 pounds, and working in various environmental conditions. Bass Pro Shops values diversity and equal opportunity and offers part-time employees a range of benefits such as dental, vision, voluntary benefits, 401k retirement savings, paid holidays, and vacation along with employee discounts and the Bass Pro Cares Fund, underscoring their commitment to employee welfare and community support.
The Greeter role at Bass Pro Shops is pivotal to maintaining the company’s reputation for excellent customer service and a welcoming atmosphere. This position is typically part-time and requires an individual who excels in interpersonal communication and customer interaction. The Greeter acts as the first point of contact for every customer entering the store, ensuring that guests feel valued and well-informed about the store’s offerings and ongoing promotions. Responsibilities include greeting customers promptly and warmly, handling merchandise carefully, providing clear directions, distributing promotional materials, and supporting other front-end tasks necessary for smooth store operations. Greeters are expected to uphold Bass Pro Shops’ brand standards by presenting a professional image, which includes wearing the designated green logo shirt, maintaining visible name badges, and adhering to dress code guidelines. They also play a crucial role in store safety by monitoring the entryway, managing vendor check-ins, and facilitating firearms/weapons check-ins per company policies without directly handling firearms. This position demands excellent organizational skills, adaptability to new processes, self-motivation when working unsupervised, and the ability to communicate effectively. Physical requirements include standing and walking regularly, occasional lifting up to 50 pounds, and working in various environmental conditions. Bass Pro Shops values diversity and equal opportunity and offers part-time employees a range of benefits such as dental, vision, voluntary benefits, 401k retirement savings, paid holidays, and vacation along with employee discounts and the Bass Pro Cares Fund, underscoring their commitment to employee welfare and community support.
Job Requirements
- High school diploma or equivalent
- experience in a customer service environment
- ability to stand and walk regularly
- capability to lift up to 50 pounds occasionally
- strong communication skills
- ability to adapt to new procedures
- must be self-motivated and able to work without supervision
Job Qualifications
- High school diploma or equivalent
- excellent organization skills and attention to detail
- experience in a customer service environment
- excellent verbal and written communication skills
- adaptability to new processes and procedures
- excellent self-motivation and initiative while unsupervised
Job Duties
- Greets all customers as they enter the store in a friendly and outgoing manner
- actively promote programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup
- model brand standards for customer service by presenting a professional image with appropriate attire, smile, eye contact, and welcoming body language
- check in all customers’ merchandise for return
- check in all vendor representatives, completing visitor log information and controlling visitor badges
- remain aware of all special events in the store and inform customers of event details, sales, or promotions
- provide customers with promotional materials to support special events
- ensure entryway and surrounding work area remain clean, tidy, and safe
- assist facilitation of customer check-in of all firearms/weapons by notifying designated Outfitters without handling firearms
- perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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