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Part Time - Fulfillment Associate - Flexible

Job Overview

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Compensation

Hourly
Exact $20.77
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement account
Employee assistance program
education support programs
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
associate discount
annual bonuses
Employee stock purchase plan
deferred compensation plan
grant awards

Job Description

Lowe's is a leading home improvement retailer known for offering a wide range of products to help customers enhance and maintain their homes. As one of the largest companies in the retail sector, Lowe's provides a comprehensive shopping experience, including building materials, appliances, tools, hardware, and various home improvement supplies. The company is dedicated to delivering unmatched customer service, and it supports its employees with many development and benefit opportunities. Lowe's values diversity and inclusion, ensuring that it fosters a respectful and supportive work environment for all associates, regardless of background or personal characteristics.

The role of a Customer Order Fulfillment Associate at Lowe's is essential in ensuring the efficient and accurate processing of customer orders. This position involves selecting, staging, inspecting, and fulfilling orders with precision and timeliness, maintaining a clean and safe staging area, and delivering quality service by carefully choosing high-quality items. The associate is expected to validate orders, clarify customer questions, and connect customers to appropriate team members when necessary. To perform these functions effectively, candidates must be certified to operate powered equipment including forklifts, order pickers, and narrow aisle reach trucks while adhering to all safety standards.

In addition to order fulfillment, this role supports inventory accuracy by utilizing the Orders App and maintaining compliance with store inventory management standards. The associate also completes essential administrative and maintenance duties such as conducting audits, following up on orders, and managing lockers, with a proactive approach to reporting safety hazards or theft concerns. This position demands teamwork, strong communication skills, and a customer-first mindset to successfully meet daily objectives. Given Lowe's reputation for employee growth and support, this role offers an opportunity for career advancement in a thriving retail environment.

This is a part-time or full-time hourly position with a pay range starting at $20.77 per hour, though the actual starting rate may vary based on factors such as location, education, training, and experience. Lowe's provides a competitive benefits package designed to support employee wellness and career growth. The associate benefits program includes options like health, dental, and vision insurance, paid time off, retirement plans, tuition assistance, and much more. Employees are encouraged to develop their skills through various learning programs, making this a rewarding opportunity for individuals seeking a stable and dynamic retail career.

Job Requirements

  • 6 months of experience using a computer including inputting, accessing, modifying, or outputting information
  • 6 months of experience using common retail technology such as smartphones and tablets
  • Powered equipment certification including counterbalance forklift, order picker, and narrow aisle reach truck (required, must be obtained if not already certified)

Job Qualifications

  • High school diploma or GED
  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 months of experience using common retail technology such as smartphones and tablets
  • Powered equipment certification: Counterbalance forklift, Order picker, and Narrow aisle reach truck (required
  • must be obtained if not already certified)
  • 6 months of retail experience
  • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
  • 6 months of experience inspecting, carrying, loading, and unloading product or material in or out of vehicles in any industry

Job Duties

  • Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe
  • Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed
  • Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements
  • Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks
  • Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly
  • Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills
  • May be assigned other duties to support the needs of the business

Job Criteria

Experience

No experience required


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