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Part Time - Fulfillment Associate - Flexible

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $19.05
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Flexible spending account
Health savings account
401(k) retirement account
Employee assistance program
education support programs
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount

Job Description

Lowe's Companies, Inc. is a leading home improvement retailer in the United States, known for providing a wide range of products and services to homeowners, renters, and professional contractors. With thousands of stores nationwide, Lowe's has established itself as a trusted destination for all home improvement needs, offering products including appliances, tools, hardware, lumber, and garden supplies. The company's commitment to customer service, quality products, and community involvement has helped it maintain a strong retail presence and a loyal customer base.

Lowe's operates as a big-box retail store with a focus on home improvement and hardware supplies. It offers employment opportunities across various levels, from entry-level positions to management roles, across diverse departments such as sales, customer service, logistics, and product fulfillment. Lowe's values inclusivity and diversity in its workforce and strives to provide competitive wages and comprehensive benefits to its associates.

The Role: Fulfillment Associate at Lowe's

The Fulfillment Associate position at Lowe's plays a critical role in ensuring customers receive their orders accurately, efficiently, and on schedule. This role requires attention to detail, a customer-focused mindset, and the ability to work collaboratively within a team environment. As a Fulfillment Associate, you will be responsible for picking and staging customer orders, inspecting items, and making sure that high-quality products are chosen and delivered. You will also maintain a clean, organized, and safe staging area while following strict safety protocols.

Certified operation of powered equipment such as forklifts, order pickers, and narrow aisle reach trucks is an essential part of the job, ensuring safe and efficient handling of materials and inventory. The role also involves supporting inventory accuracy through the use of company technology systems and following Standard Inventory Management System (SIMS) compliance requirements.

In addition to the hands-on work, the Fulfillment Associate will be expected to complete administrative and maintenance tasks such as audits, locker management, and order follow-ups. This role demands strong communication skills to respond to customer inquiries effectively and connect them with other associates as needed. It also requires flexibility to undertake other duties that support the evolving needs of the business.

This position offers a competitive hourly wage starting between $17.00 and $19.05, which may vary based on location, experience, education, and training. Lowe's offers numerous benefits, including health, vision, and dental insurance, paid time off, tuition assistance, and employee discounts, among others. Working at Lowe's means joining one of the largest and most respected retailers in the home improvement industry, with opportunities for personal and professional growth.

Job Requirements

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 months of experience using common retail technology, such as smart phones and tablets
  • powered equipment certification: counterbalance forklift, order picker, and narrow aisle reach truck (required
  • must be obtained if not already certified)

Job Qualifications

  • High school diploma or GED preferred
  • 6 months of retail experience preferred
  • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden) preferred
  • 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles preferred

Job Duties

  • Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe
  • deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed
  • operate and maintain certification for powered equipment (forklift, order picker, narrow aisle reach truck) and follow all safety requirements
  • support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks
  • complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly
  • achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills
  • may be assigned other duties to support the needs of the business

Job Criteria

Experience

No experience required


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