Part Time Front Desk Receptionist

Sandy Springs, GA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $17.50 - $18.50

Work Schedule

Flexible

Weekend Shifts

Benefits

401(k) retirement account

flexible schedule

Paid Time Off

Professional development opportunities

Employee assistance program

collaborative work environment

Paid holidays

Job Description

Curion is a renowned leader in the product testing and consumer insights industry, specializing in connecting global consumer packaged goods (CPG) brands to their target audiences through innovative and data-driven methodologies. With over 50 years of experience, Curion leverages its sensory expertise, advanced consumer centers, and proprietary XP Xperience Performance platform to deliver impactful, actionable insights that empower clients to develop and launch winning products. The company is distinguished by its commitment to driving meaningful impact through innovation and collaboration, highlighted by its groundbreaking Curion Score™ benchmarking product testing method, which is widely recognized across the industry. Curion's mission to advance how brands connect to people establishes it as a trusted partner for some of the world’s most prestigious consumer brands seeking reliable and insightful product evaluations.

The Front Desk Receptionist role at Curion is a vital position contributing directly to the company’s smooth operational flow and exceptional client service experience. This part-time, non-exempt position, located in Sandy Springs, offers a competitive starting pay rate between $17.50 and $18.50 per hour, depending on qualifications and experience, and includes eligibility for Curion's 401(k) Retirement Account plan. The Front Desk Receptionist serves as the first point of contact for facility visitors, study participants, and clients, requiring a warm, professional demeanor and exceptional interpersonal skills. Responsibilities include efficiently checking in consumers for studies, handling incentive payments, maintaining meticulous records, and facilitating communication among various internal teams such as recruiting and consumer experience. Flexible scheduling, including occasional evenings and weekends, emphasizes the dynamic and customer-focused nature of the position.

In this role, the Front Desk Receptionist plays a crucial part in ensuring that consumer interactions are seamless and informative, upholding Curion’s core values of integrity, accountability, and collaboration. The receptionist is responsible for welcoming all visitors, managing visitor logs, assisting with inquiries, and providing clear instructions related to specific studies, including home use tests. Additionally, the receptionist supports operational efficiency by regularly checking project updates in Asana, maintaining a safe and orderly reception area, and handling incentive payment reconciliations with accuracy and care.

Overall, the Front Desk Receptionist position at Curion offers an opportunity to be an integral member of a forward-thinking and innovative company that values curiosity and resilience. This role suits candidates who enjoy engaging with people, are highly organized, and thrive in fast-paced environments. By joining Curion, employees become part of a collaborative culture dedicated to advancing how brands connect with people to create better products and a better future.

Job Requirements

High school diploma or equivalent
at least one year of customer service experience preferred
intermediate proficiency in Microsoft Office Suite
familiarity with Asana and other business applications
excellent communication and interpersonal skills
ability to work flexible hours including evenings and weekends
strong organizational and time management skills
ability to handle and reconcile financial transactions accurately
capacity to multitask and work efficiently in a fast-paced environment
willingness to learn and adapt to new technologies and procedures

Job Qualifications

Strong written and oral communication skills
presenting oneself professionally and responsibly
exceptional customer service skills
exceptionally organized with outstanding time management abilities
proficient in working with numerical data on reports
adept at interpreting basic data
skilled in problem-solving when discrepancies arise
capable of navigating multiple computer programs simultaneously
intermediate experience in Microsoft Office Suite (Word, Excel, Outlook, Teams)
familiarity with Asana and other standard business applications
willingness to acquire more advanced skills as needed
demonstrated ability to work independently
comfortable with multitasking and prioritizing in a fast-paced environment
team player mentality with a positive attitude
preferably at least one year of customer service experience

Job Duties

Welcoming clients, consumers, and facility guests with a positive and helpful attitude
maintaining a log of visitors and guests
pleasantly assisting consumers with inquiries
efficiently checking in consumers upon arrival, providing necessary study ID cards and direction to the designated waiting or testing area
explaining project instructions to consumers, especially for Home Use Tests (HUTs)
checking Asana regularly for project updates/communication
completing assigned tasks in Asana
maintaining a safe and tidy reception area, ensuring compliance with company procedures and safety rules
collaborating with the recruiting team and consumer experience team by documenting and communicating consumer concerns and irregularities and executing related operational procedures
communicating with recruiting operations and project managers to provide consumer session show rates to assist with accurate quota management
generating incentive payment requests for the accounting team
performing incentive financial reconciliation at conclusion of study to balance ARC records to actual participation records before submitting incentive requests for payout
creating and housing study information in relevant project folders on the shared drive, including the final list of participants, incentive reconciliation report, and participation ID numbers