Part Time Front Desk Associate

Frostbite Dispensary is a locally owned and operated cannabis retailer located in Roseville, Minnesota, committed to serving the Twin Cities community with premium, lab-tested cannabis products. Rooted in the culture of the North, Frostbite Dispensary is designed for the curious consumer, providing an elevated retail experience that emphasizes curiosity, connection, and education. This commitment to quality and knowledge has positioned Frostbite as a leading cannabis retailer in Minnesota, where safety and compliance are just as important as the quality of the product offered. Frostbite’s modern retail space celebrates the beauty and adventurous spirit of Minnesota, offering a curated selection of cannabis flower, prerolls, concentrates, edibles, vapes, tinctures, and topicals. Each product is carefully chosen for its quality, consistency, and safety, ensuring that guests enjoy a reliable and enjoyable cannabis purchasing experience.

The dispensary is dedicated to fostering a welcoming environment where all guests, whether new to cannabis or seasoned consumers, feel comfortable and informed. Staff members are trained to provide honest education about cannabis strains, effects, dosing, and responsible use, helping guests make informed decisions. The company places a strong emphasis on compliance with Minnesota state cannabis regulations, ensuring that every transaction is safe, legal, and transparent.

As a Part-Time Front Desk Associate at Frostbite Dispensary, you will serve as the first point of contact for guests, setting the tone for their visit and ensuring it is welcoming, secure, and aligned with the dispensary’s mission of curiosity and education. You will be responsible for greeting guests with warmth and professionalism, verifying age and identification to ensure compliance with state laws, and managing guest check-ins through the point of sale system. Your role will also involve assisting guests by understanding their needs and connecting them with knowledgeable sales associates, thus enhancing their overall retail experience.

In addition to customer service and compliance tasks, you will play a crucial role in maintaining the security and safety of the dispensary by monitoring entry and exit points, controlling access to restricted areas, and collaborating with third-party security personnel during incidents or state inspections. You will support smooth customer flow during peak times, helping budtenders and ensuring all guests are well-guided through their purchasing journey. Your attention to store presentation and cleanliness will contribute to an inviting retail environment that reflects Frostbite’s brand standards.

This role requires a friendly, detail-oriented individual who is passionate about delivering exceptional customer service within a regulatory framework. You should be comfortable enforcing policies, handling sensitive situations calmly, and maintaining a secure environment for all. Dependability and flexibility are essential, as the position involves working varied shifts including evenings, weekends, and holidays. Frostbite offers competitive hourly wages, employee discounts, opportunities for professional development in the cannabis industry, and potential for advancement to full-time roles as they become available, making this an ideal position for individuals seeking to grow their career with a reputable cannabis retailer.