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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.37
Work Schedule
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Part-time employment
Opportunity for retirees and students
Professional work environment
Training opportunities
community engagement
Experience in event management
Job Description
The Allen County War Memorial Coliseum and Expo Center is a premier event venue located in Fort Wayne, Indiana, known for hosting a diverse range of events including tradeshows, consumer events, private functions, and large-scale exhibitions. As a hub for community engagement and entertainment, the Coliseum and Expo Center bring together promoters, exhibitors, vendors, clients, and guests to create memorable and seamless event experiences. Established to support local, regional, and national events, the venue prides itself on state-of-the-art facilities, professional management, and a commitment to exceptional customer service. This dynamic environment fosters collaboration among various departments to ensure every event... Show More
Job Requirements
- Associate's degree or certification from a program of comparable length, or equivalent experience
- At least one year of relevant work experience in event planning/coordination, logistics, or venue operations
- Preferably have experience with Momentus event management software, DataCad drafting software, and Daktronics Venus Control Suite
- Demonstrate an outgoing, articulate personality with well-developed communication skills to interact with guests, clients, and vendors regularly
- Possess verbal communication skills, including consulting with clients, planning operations with staff, and resolving complaints from guests in person and/or on the telephone
- Possess written communication skills, including composing detailed notes and documentation
- Preferably have specialized training and/or work experience with computer-aided drafting programs
- Proficient with Microsoft Office 365 and its programs, including Word, Excel, SharePoint, etc
- Demonstrate advanced computer proficiency and the ability to learn new systems and programs quickly
- Ability to process and implement complex instructions with superior attention to detail and consideration of short-term and long-term impacts
- Valid Indiana Driver's License to perform field work and/or operate county-owned vehicles required
- Ownership or use of a private vehicle for business purposes
- Ability to work mornings, nights, weekends, and holidays as directed for events
- Ability to make appropriate decisions in stressful/emergency situations and provide necessary guidance to building staff, promoters/clients, and guests
- Experience operating forklifts, high lifts, and other equipment, and the ability to achieve forklift certification within 90 days of employment
Job Qualifications
- Associate's degree or certification from a program of comparable length, or equivalent experience
- At least one year of relevant work experience in event planning/coordination, logistics, or venue operations
- Preferably have experience with Momentus event management software, DataCad drafting software, and Daktronics Venus Control Suite
- Demonstrate an outgoing, articulate personality with well-developed communication skills to interact with guests, clients, and vendors regularly
- Possess verbal communication skills, including consulting with clients, planning operations with staff, and resolving complaints from guests in person and/or on the telephone
- Possess written communication skills, including composing detailed notes and documentation
- Preferably have specialized training and/or work experience with computer-aided drafting programs
- Proficient with Microsoft Office 365 and its programs, including Word, Excel, SharePoint, etc
- Demonstrate advanced computer proficiency and the ability to learn new systems and programs quickly
- Ability to process and implement complex instructions with superior attention to detail and consideration of short-term and long-term impacts
- Valid Indiana Driver's License to perform field work and/or operate county-owned vehicles required
- Ability to make appropriate decisions in stressful/emergency situations and provide necessary guidance to building staff, promoters/clients, and guests
- Experience operating forklifts, high lifts, and other equipment, and the ability to achieve forklift certification within 90 days of employment
Job Duties
- Oversees activities with promoters, exhibitors, vendors, and other external and internal departments for all tradeshows and consumer events
- Oversees activities with clients while on-site during all private events
- Assists Event Managers with developing detailed room diagrams/event info sheets for each event in accordance with applicable building fire codes and distributes them to venue departments for implementation
- Assists with event billing, including space/equipment rental charges and other building services
- Works an irregular schedule as required to ensure proper supervision of events and activities and acts as Manager on Duty during assigned events
- Conducts tours of spaces and consults with prospective rental clients to maximize building usage and revenues
- Assists the Operations department with room and tradeshow setups as needed
- Communicates with various departmental staff members as necessary for the successful execution of events
- Utilizes computer technology for customer relationships and event management
- Ensures all rented and auxiliary spaces are ready when clients arrive to set up or move in
- Places/removes event signage and crowd control barriers as necessary
- Assists the Vice President of Operations, Assistant Operations Manager, and Facilities Manager with the supervision of custodial, maintenance, contract services, and other staff for the production and implementation of events as needed
- Ensures that promoters/clients follow applicable laws, regulations, and procedures for the normal and safe operation of the venue
- Participates in assigned operational meetings with Allen County War Memorial Coliseum and Expo Center staff
- Assists the Senior Event Manager with data collection for annual rate sheet updates
- Ensures appropriate post-event reports are submitted following the conclusion of all events
- Assists with creating and scheduling digital signage for guest wayfinding
- Assists Event Managers with event advances as necessary
- Performs all other duties as assigned by the Senior Event Manager or other members of senior management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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