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Job Overview
Employment Type
Part-time
Benefits
flexible schedule
Employee Discounts
Career development opportunities
inclusive work environment
Training and Development
Equal opportunity employer
reasonable accommodations
Job Description
Destination El Paso, managed by ASM Global, is a premier event venue that hosts a variety of concerts, shows, sporting events, and community gatherings. This organization prides itself on delivering exceptional customer experiences while ensuring safety and professionalism at every event. ASM Global is recognized globally for its management expertise in venues and event services, maintaining high standards and adhering strictly to policies that guarantee a seamless and enjoyable event for all patrons. The company fosters an inclusive and diverse workplace, encouraging applications from women, minorities, individuals with disabilities, and protected veterans. Employment at Destination El Paso offers a unique... Show More
Job Requirements
- High school diploma or equivalent preferred
- One year of customer service experience preferred
- Ability to stand, sit, and walk for extended periods
- Ability to communicate verbally
- Ability to work irregular hours including nights and weekends
- Ability to handle physical confrontations if necessary
- Must possess valid driver’s license and reliable transportation
- Ability to use scheduling applications and follow guidelines
Job Qualifications
- Customer service experience
- Effective communication skills
- Ability to follow oral and written instructions
- Team player with strong interpersonal skills
- Ability to maintain professionalism under pressure
- Basic math skills
- Valid driver’s license
- Reliable transportation
- High school diploma or equivalent preferred
Job Duties
- Provide customer service
- Adhere to ASM Global procedures and policies
- Assist and direct patrons to appropriate destinations
- Serve as ticket taker and usher distributing programs and escorting patrons
- Assist with pre-event set-up and preparation
- Provide accommodations for handicapped patrons and special groups
- Ensure safety of patrons, staff, vendors, and participants
- Sell merchandise as requested
- Assist in controlling emergencies such as fire or riots
- Assist with crowd control inside and outside the venue
- Handle disturbances and escort disruptive individuals if necessary
- Report problems to Event Manager and Upper Level Management
- Scan tickets and distribute wristbands or stamps
- Fill in any event staff position as needed
- Search for lost articles or parents of lost children
- Give door checks to patrons temporarily leaving
- Distribute programs or promotional items
- Manage high-pressure situations calmly
- Arrive on time and perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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