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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.75 - $20.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible schedule
Job Description
Founders Brewing Co. is a renowned brewery known for its dedication to crafting high-quality beers and fostering vibrant community experiences. Established as a leading name in the craft brewing industry, Founders Brewing Co. offers visitors a unique blend of exceptional beer and memorable events held at its picturesque brewery property. The brewery caters to a diverse audience, hosting amphitheater events that draw large crowds who seek both entertainment and a safe, enjoyable environment. The company's commitment to excellence extends beyond brewing, emphasizing outstanding customer service, safety, and community engagement. Founded with a passion for craftsmanship and hospitality, Founders Brewing Co.... Show More
Job Requirements
- High school education or equivalent combination of education and experience
- Ability to remain calm and make sound decisions in high-stress or fast-paced environments
- Ability to apply common sense understanding to carry out instructions
- Strong situational awareness and ability to identify and address potential safety concerns
- Flexible schedule, with availability required for amphitheater event days including evenings and weekends
Job Qualifications
- High school education or equivalent combination of education and experience
- Strong ability to communicate clearly and professionally with guests and team members
- Ability to remain calm and make sound decisions in high-stress or fast-paced environments
- Ability to apply common sense understanding to carry out instructions
- Strong situational awareness and ability to identify and address potential safety concerns
- Ability to take initiative to identify, report, and resolve issues before they escalate
- Prior hospitality, event, or security experience preferred
- Flexible schedule, with availability required for amphitheater event days including evenings and weekends
Job Duties
- Serve as a welcoming first point of contact for guests entering the property, projecting a professional and approachable demeanor
- Develop and maintain knowledge of Founders' culture, event layout, and property grounds
- effectively communicate that information to guests
- Maintain a watchful presence across the property, including parking areas and event spaces, for signs of intoxication, disorderly conduct, violence, theft, or property damage
- Assist with guest flow, including directing guests to parking areas, entrances, exits, and event spaces
- Utilize de-escalation techniques to manage elevated guest situations
- Escort problematic patrons from the property when necessary
- Demonstrate understanding of Michigan law as it pertains to the sale of alcohol
- Obtain or maintain ServSafe Alcohol Certification
- Discreetly communicate with event staff, security team members, and Managers on Duty regarding guest concerns or safety issues
- Assist with monitoring access points and verifying credentials or IDs as needed
- Maintain cleanliness and safety of assigned outdoor areas, including monitoring for hazards
- Accompany staff members to their vehicles at night upon request
- Conduct routine sweeps of the property, including parking areas and surrounding grounds, to ensure a safe and secure environment
- Assist with emergency scenarios as directed by leadership
- Regularly check communication channels for important information
- Promote a clean, positive, courteous, and professional attitude and appearance to all employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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