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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Job Description
Greystar is a leading, fully integrated global real estate platform with expertise spanning property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates in over 260 markets worldwide, with a significant presence across North America, Europe, South America, and the Asia-Pacific region. Managing and operating more than one million units globally, Greystar is the largest apartment operator in the United States, overseeing assets totaling over $300 billion. Its comprehensive real estate portfolio comprises approximately $79 billion of assets under management, which includes about $36 billion in development assets and over... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in property management, customer service, or community engagement preferred
- Ability to work 28-32 hours per week including Saturdays
- Strong communication skills
- Ability to manage multiple tasks simultaneously
- Proficiency with basic computer applications
- Positive attitude and ability to solve problems
- Strong organizational skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in property management, customer service, or community engagement preferred
- Strong communication and interpersonal skills
- Ability to coordinate and manage multiple tasks
- Proficiency in basic computer applications
- Experience with event planning and coordination
- Positive attitude and problem-solving abilities
- Ability to work Saturday shifts
- Strong organizational skills
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort
- Assist with tours as needed
- Answer phone calls and route all calls to the appropriate team member
- Assist with service request callbacks
- Maintain the guest suite schedule, ensuring cleanliness and payment
- Manage loading dock and elevator schedules for move-ins and move-outs
- Manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- Ensure all amenities are in tour condition and ready for resident use
- Develop and execute innovative, creative, and dynamic resident events, services, and programs
- Track outcomes and assessment metrics to determine program success
- Maintain current information on local restaurants, shops, delivery options, and relate this to resident interests
- Maintain relationships with concierge vendors and local businesses
- Monitor and respond to Lifestyle E-mail Account and coordinate with Lifestyle Team for timely replies and event marketing
- Create and produce monthly calendars, newsletters, and flyers highlighting activities and events
- Monitor and post Resident Portal submissions
- Participate in meeting Greystar sales and marketing program standards and benchmarks
- Provide input into budget development related to activities and resident retention
- Manage expenses in alignment with budget
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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