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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
401(k) matching
Paid Time Off
Paid orientation
Job Description
Dweck Property Management is a respected and dynamic property management company dedicated to providing exceptional service to residential communities. With a strong commitment to fostering welcoming, safe, and well-organized living environments, Dweck has built its reputation on reliability, attentiveness, and community engagement. The company prides itself on nurturing positive relationships with residents and guests, ensuring that every interaction reflects professionalism and care.
As a Weekend Evening Concierge at Dweck, you will play a crucial role in maintaining the smooth operation and warm atmosphere of our residential communities during evening hours. This position is perfect for individuals who thrive in cus... Show More
As a Weekend Evening Concierge at Dweck, you will play a crucial role in maintaining the smooth operation and warm atmosphere of our residential communities during evening hours. This position is perfect for individuals who thrive in cus... Show More
Job Requirements
- Attend new hire orientation held the second Monday of each month from 9:30 AM - 5:00 PM
- Attend Dweck's new hire orientation at headquarters office in Washington, DC
- Ability to sit or stand for long periods
- Ability to lift, push, or pull up to 50 lbs
- Willingness to work weekend evening shifts
- Commitment to providing excellent customer service
- Ability to handle multiple tasks in a dynamic environment
- Good organizational skills
Job Qualifications
- Experience in a customer service role like in hospitality, retail, or property management
- Ability to sit or stand for long periods
- Ability to lift, push, or pull up to 50 lbs
- Strong communication and interpersonal skills
- Professional and friendly demeanor
- Basic computer skills
- Ability to work evenings and weekends
- Willingness to learn and grow within the role
Job Duties
- Welcome residents, guests, and their furry family members with a friendly and professional presence
- Answer incoming calls, assist when possible, and route calls to the appropriate team member
- Manage package deliveries, including logging packages, distributing them to residents at the desk, and providing door drop-offs upon request
- Assist residents with requests, concerns, and emergencies, such as lockouts, reservations, amenity bookings, guest parking passes, or addressing community concerns
- Coordinate service requests with the maintenance team, ensuring requests are logged, communicated promptly, and followed up on after completion to confirm resident satisfaction
- Support resident engagement by helping plan and host community events that create a welcoming and connected environment
- Provide administrative support to the office team, offering a great opportunity to learn more about property management and leasing operations
Job Criteria
Experience
No experience required
Job Location
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