Part Time Dining Room Supervisor

Avery Heights The Heights is a premier senior living community located in Hartford, Connecticut, dedicated to providing exceptional independent living experiences to its residents. Operating under the guiding principles of Church Homes, Avery Heights offers not only a place to live but a vibrant and engaging lifestyle for seniors. The community focuses on a high standard of hospitality, ensuring all residents, their families, administration, and corporate personnel enjoy the finest services and dining experiences available. Known for its attentive care and a wide array of activities and amenities, Avery Heights is dedicated to fostering a welcoming and supportive environment where residents feel valued and cherished.

The Dining Room Supervisor role at Avery Heights is a vital position responsible for overseeing the dining service and ensuring the highest quality of hospitality is consistently delivered. Reporting directly to the Director of Dining Services for Independent Living, this role carries the responsibility for daily meal service, coordinating special catered events, and maintaining the dining room operations at zero deficiency. The supervisor will ensure that all dining services meet or exceed the standards set by Church Homes, emphasizing professionalism, nutritionally sound meal options, and exemplary customer service. This position requires a positive and friendly attitude, a personal and humanistic approach to residents and staff, and the flexibility to assist with a variety of tasks to achieve excellence in service.

In this supervisory capacity, you will plan, organize, and coordinate all activities within The Heights dining room, including staffing and directing the dining room wait staff, preparing employee schedules, monitoring meal counts and special requests, and managing the budget for dining operations. You will also play an integral role in maintaining a sanitary and safe environment for all dining areas and workstations. The role demands strong leadership skills, a participative management style, and the ability to foster teamwork and staff development. Daily interaction with residents is key, as is collaborating with the Executive Chef to address feedback and continuously improve the dining experience.

Additionally, the Dining Room Supervisor is expected to uphold Avery Heights' personnel policies, promoting respect among colleagues and residents alike while adhering to ethical standards concerning conflicts of interest and financial transactions. The position demands physical, sensory, and cognitive capabilities, including the stamina to stand and move for extended periods, manual dexterity for office tasks, clear communication skills, and emotional stability to manage the demands and stresses of the job professionally.

Overall, the Dining Room Supervisor will be a cornerstone in delivering a dining and social experience that residents and their families find desirable, reinforcing Avery Heights’ mission to offer top-quality services and an exceptional quality of life for every resident. This role is essential in ensuring the smooth, efficient, and gracious functioning of the dining room, thus contributing significantly to the overall positive atmosphere of the community. Avery Heights offers an engaging, respectful, and supportive workplace where the Dining Room Supervisor has the opportunity to impact residents’ daily lives positively and professionally.