Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Career development opportunities
Job Description
Hy-Vee is a well-established and respected supermarket chain known for its commitment to customer service and community support. With a reputation for quality products and a helpful shopping environment, Hy-Vee operates stores primarily in the Midwestern United States. The company prides itself on promoting a positive work culture where employees are valued and empowered to provide exceptional service. Hy-Vee's motto, "a helpful smile in every aisle," reflects the company's dedication to creating a welcoming and friendly atmosphere for shoppers and team members alike.
At Hy-Vee, employees are considered the company's greatest strength. The organization fosters a team-oriented environment based on partnerships, a growth mindset, professionalism, and focused results. The company expects every team member to contribute toward delivering outstanding customer experiences and maintaining the store's positive image.
The position of Delicatessen Clerk at Hy-Vee is an integral role within the deli department. This non-exempt role involves preparing and handling deli food safely, maintaining cleanliness and organization in the work area, and operating department registers to manage customer payments. Delicatessen clerks directly engage with customers, offering courteous and efficient service by assisting them with selections, taking orders, and ensuring their needs are met. A successful clerk brings a positive attitude, teamwork skills, and dedication to adhering to food safety and company policies.
In this detailed position, the Delicatessen Clerk plays multiple roles that include customer service, food preparation, inventory management, and cash handling. The job requires skills to manage fresh and prepared foods, review orders and invoices, replenish stock, and anticipate daily product needs. The clerk must also clean up and maintain hygienic standards throughout their shift. The role demands physical activity that involves lifting, balancing, and repetitive motions in a fast-paced, sometimes noisy environment where safety is paramount.
This opportunity suits individuals seeking to work in the food retail sector with less than six months of related experience or equivalent education below a high school level. Hy-Vee provides ongoing support and a collaborative environment where employees can grow and develop within the company. The Delicatessen Clerk position is a crucial customer-facing role that helps ensure a positive shopping experience, reinforcing Hy-Vee's reputation as a trusted retailer committed to quality and service.
At Hy-Vee, employees are considered the company's greatest strength. The organization fosters a team-oriented environment based on partnerships, a growth mindset, professionalism, and focused results. The company expects every team member to contribute toward delivering outstanding customer experiences and maintaining the store's positive image.
The position of Delicatessen Clerk at Hy-Vee is an integral role within the deli department. This non-exempt role involves preparing and handling deli food safely, maintaining cleanliness and organization in the work area, and operating department registers to manage customer payments. Delicatessen clerks directly engage with customers, offering courteous and efficient service by assisting them with selections, taking orders, and ensuring their needs are met. A successful clerk brings a positive attitude, teamwork skills, and dedication to adhering to food safety and company policies.
In this detailed position, the Delicatessen Clerk plays multiple roles that include customer service, food preparation, inventory management, and cash handling. The job requires skills to manage fresh and prepared foods, review orders and invoices, replenish stock, and anticipate daily product needs. The clerk must also clean up and maintain hygienic standards throughout their shift. The role demands physical activity that involves lifting, balancing, and repetitive motions in a fast-paced, sometimes noisy environment where safety is paramount.
This opportunity suits individuals seeking to work in the food retail sector with less than six months of related experience or equivalent education below a high school level. Hy-Vee provides ongoing support and a collaborative environment where employees can grow and develop within the company. The Delicatessen Clerk position is a crucial customer-facing role that helps ensure a positive shopping experience, reinforcing Hy-Vee's reputation as a trusted retailer committed to quality and service.
Job Requirements
- must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision
- must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Job Qualifications
- less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to understand and follow verbal or demonstrated instructions
- ability to write identifying information
- ability to request supplies orally or in writing
- ability to solve arithmetic calculations involving fractions, decimals and percentages
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- makes an effort to learn customers’ names and to address them by name whenever possible
- assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- takes customer orders at the delicatessen counter
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- reviews orders for the day
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- reviews the status and appearance of the food for freshness
- ensures that an adequate food supply is ready and on hand and develops or follows a production list
- anticipates product needs for the department on a daily basis
- prepares, finishes, and replenishes product as necessary
- checks in product, puts product away, and may review invoices
- runs the department registers and receives payment, makes change, etc., where applicable
- removes trash in a timely manner
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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