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Part Time Customer Service Exit Gate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Benefits

Up to 40% off the base rate of any standard Hertz Rental
Medical insurance
Dental Insurance
Vision plan options
Retirement programs including 401(k) employer matching
Paid parental leave and adoption assistance
employee assistance program for employees and family
Educational reimbursement and discounts
Voluntary insurance programs such as pet, legal/identity theft, critical illness
Perks and discounts including theme park tickets and gym discounts

Job Description

The Hertz Corporation is a globally recognized leader in the car rental industry, operating renowned brands such as Hertz, Dollar Car Rental, and Thrifty Car Rental. With approximately 9,700 corporate and franchise locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand, Hertz stands as one of the largest airport general-use vehicle rental companies in the world. The brand's longstanding reputation is built on its commitment to delivering exceptional customer service, innovative rental solutions, and a vast fleet of vehicles tailored to meet diverse travel needs. Hertz continuously strives to maintain its... Show More

Job Requirements

  • High school diploma or equivalent
  • 9 to 12 months car rental or sales experience preferred
  • Valid driver's license as required by state
  • Ability to speak and understand English
  • Ability to manage stressful and unusual situations while maintaining good customer relations
  • Good organizational skills
  • Ability to understand and follow oral and written directions
  • Ability to type and perform accurate data entry
  • Ability to operate radio, security and computer equipment

Job Qualifications

  • High school diploma or equivalent
  • Prefer 9 to 12 months car rental or sales experience
  • Valid driver's license as required by state
  • Knowledge and skill in the operation of car rental software and hardware
  • Knowledge of car rental operations
  • Ability to manage stressful and unusual situations while maintaining good customer relations
  • Good organizational skills with the ability to write clearly and concisely
  • Ability to understand and follow oral and written directions
  • Ability to speak and understand English
  • Car rental product knowledge and ability to use effective and approved sales techniques, as required
  • Ability to type and perform accurate data entry
  • Ability to operate radio, security and computer equipment
  • Ability to process all paperwork according to policies and procedures

Job Duties

  • Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
  • Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures
  • Maintain location and company security measures to mitigate theft of company assets
  • perform sight monitoring of lot
  • ensure smooth transition of vehicles exiting through security gate
  • Assist customers with directions, and review and resolve rental contract and vehicle issues
  • Manually log and release vehicles from lot during computer system outages or unavailability
  • Perform related responsibilities as required or assigned

Job Location

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