Part Time Customer Service Clerk

Harris Teeter is a well-established supermarket chain, known for its commitment to excellent customer service, quality products, and a pleasant shopping experience. Operating across multiple locations, Harris Teeter provides a friendly and supportive work environment that values teamwork, employee development, and customer satisfaction. As a company, Harris Teeter emphasizes the importance of community involvement, sustainability, and creating a positive atmosphere both for its customers and associates. Their stores offer a wide variety of groceries, fresh produce, deli items, bakery products, and household essentials, making them a convenient and reliable place for customers to shop.

This position is a part-time role primarily focused on ensuring exceptional customer care. The core responsibility is to take excellent care of customers by addressing their needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This role requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds handled during cash transactions. Additionally, the employee may be expected to perform as a floor monitor when no one else is assigned to this duty, as well as tasking as a cashier and bagger when appropriate. Success in this role means handling tasks satisfactorily with a customer-first mentality and attention to detail.

Ideal candidates for this role will possess strong communication and interpersonal skills and demonstrate a willingness to participate in required training and teamwork to enhance customer satisfaction and increase sales. The ability to understand and follow simple instructions, handle basic math operations involving American currency, and apply common sense reasoning to carry out standardized duties is essential for this role. Harris Teeter offers training programs including new hire orientation, customer service network training, safety protocols, and specific technical skills for cashiers and floor monitors to ensure associates are well-equipped for their responsibilities.

The position also requires physical stamina and the ability to perform certain physical demands such as standing, walking, lifting up to 40 pounds occasionally, reaching different heights, and having good vision for detail and color perception. Work environments may include exposure to wet or humid conditions, moving mechanical parts, airborne particles, chemicals, and temperature extremes. The noise level in the environment is generally moderate.

Associates must be at least 16 years old to qualify for this position. The role includes access to Harris Teeter’s group benefit plans after the completion of applicable waiting periods, subject to the policies and terms of the company. This part-time role is ideal for individuals looking to work in a dynamic retail environment with opportunities for growth and learning while contributing positively to customer experiences. The position was recently posted, indicating a current opening and need for enthusiastic and reliable team members.