Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $20.00 - $22.75
Work Schedule
Flexible
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Job Description
Greystar is a global leader in the real estate industry, known for its comprehensive and integrated approach to property management, investment management, development, and construction services. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has established itself as a foremost provider of institutional-quality rental housing. With a portfolio valued at over $300 billion spread across more than 265 markets worldwide, the company operates offices throughout North America, Europe, South America, and the Asia-Pacific region. Its vast reach includes managing over one million residential units globally, making it the largest operator of apartments in the United States. Greystar’s extensive assets under management include nearly $79 billion, consisting of over $35 billion in development assets and approximately $36.5 billion in regulatory assets.
The company’s commitment to delivering world-class service in rental residential real estate has been a driving force behind its growth and success. Greystar’s dedication to innovation, quality, and community engagement positions it as a preferred employer and an industry benchmark. The organization’s global footprint combined with its focus on sustainability and resident satisfaction makes it a dynamic and forward-thinking workplace.
The Resident Services Coordinator role at Greystar is integral to enhancing the resident experience by organizing and implementing various resident services and programs. This position acts as a frontline information source for residents, offering guidance and assistance related to local market resources. The coordinator is responsible for greeting prospects and residents, managing communication through phone systems, maintaining the guest suite schedule, and ensuring clubhouse amenities meet high standards daily. The role also includes managing package deliveries, tracking service requests such as equipment rentals and dry cleaning, and assisting in scheduling and organizing resident activities.
Physical demands of the job require the incumbent to be capable of standing, walking, and sitting for extended periods, as well as performing physical tasks such as bending, stooping, lifting up to 25 pounds independently, and operating in various weather conditions. Flexibility in work hours is also essential, with the need to take "on-call" duties during evenings, weekends, and holidays.
This part-time position offers a competitive hourly wage ranging from $20.00 to $22.75, with additional compensation opportunities based on individual and company performance. Greystar supports its employees with benefits including a 401(k) plan with company match, an employee assistance program, and paid sick time. The company also values diversity and inclusivity, welcoming qualified applicants with arrest and conviction records, ensuring equal opportunity for all candidates.
Overall, this role is ideal for someone passionate about customer service and community engagement, seeking to contribute positively to the living experience of residents while working within a large, reputable real estate management company dedicated to growth and excellence.
The company’s commitment to delivering world-class service in rental residential real estate has been a driving force behind its growth and success. Greystar’s dedication to innovation, quality, and community engagement positions it as a preferred employer and an industry benchmark. The organization’s global footprint combined with its focus on sustainability and resident satisfaction makes it a dynamic and forward-thinking workplace.
The Resident Services Coordinator role at Greystar is integral to enhancing the resident experience by organizing and implementing various resident services and programs. This position acts as a frontline information source for residents, offering guidance and assistance related to local market resources. The coordinator is responsible for greeting prospects and residents, managing communication through phone systems, maintaining the guest suite schedule, and ensuring clubhouse amenities meet high standards daily. The role also includes managing package deliveries, tracking service requests such as equipment rentals and dry cleaning, and assisting in scheduling and organizing resident activities.
Physical demands of the job require the incumbent to be capable of standing, walking, and sitting for extended periods, as well as performing physical tasks such as bending, stooping, lifting up to 25 pounds independently, and operating in various weather conditions. Flexibility in work hours is also essential, with the need to take "on-call" duties during evenings, weekends, and holidays.
This part-time position offers a competitive hourly wage ranging from $20.00 to $22.75, with additional compensation opportunities based on individual and company performance. Greystar supports its employees with benefits including a 401(k) plan with company match, an employee assistance program, and paid sick time. The company also values diversity and inclusivity, welcoming qualified applicants with arrest and conviction records, ensuring equal opportunity for all candidates.
Overall, this role is ideal for someone passionate about customer service and community engagement, seeking to contribute positively to the living experience of residents while working within a large, reputable real estate management company dedicated to growth and excellence.
Job Requirements
- High school diploma or equivalent
- Ability to stand, walk, and sit for extended periods
- Capability to lift and carry up to 25 pounds independently and 50 pounds with assistance
- Willingness to work in all weather conditions
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Occasional travel as needed
- Strong interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service or property management preferred
- Ability to communicate effectively and professionally
- Strong organizational and multitasking skills
- Basic computer proficiency
- Ability to work well within a team environment
- Flexibility to work a varied schedule including evenings, weekends, and holidays
Job Duties
- Greets prospects and residents as they enter the office or leasing area and ensures their comfort while they wait
- Answers phone calls, routes calls to the appropriate team member, and assists with service request callbacks as necessary
- Maintains the guest suite schedule and coordinates loading dock and elevator schedules for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and other community-provided services
- Assists the community team with scheduling, planning, and organizing resident activities and programs
- Keeps detailed information about local restaurants, shops, delivery services, and maintains relationships with concierge vendors
Job Criteria
Experience
No experience required
Job Location
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