Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Job Description
Greystar is a globally recognized real estate company, renowned for its fully integrated property management, investment management, development, and construction services specializing in institutional-quality rental housing. Founded in 1993 by Bob Faith, the company has grown to manage and operate over $300 billion worth of real estate assets across more than 260 markets worldwide, including North America, Europe, South America, and the Asia-Pacific region. With its headquarters in Charleston, South Carolina, Greystar stands as the largest apartment operator in the United States, overseeing more than one million units and beds globally. Its extensive portfolio includes approximately $79 billion in assets under management, comprising $36 billion in development assets and over $30 billion in regulatory assets under management. Greystar’s commitment to providing world-class service in rental residential real estate has established it as a leader and innovator in the industry. To learn more, visit www.greystar.com.
The Part-time Concierge position at Overture Riverwalk in Riverside, California, represents an exciting opportunity to join this dynamic company. This role is vital in enhancing resident satisfaction and supporting the community's sales and marketing efforts. The Concierge acts as the friendly and professional first point of contact for residents and prospects, ensuring they receive superb service and hospitality. This role involves organizing and coordinating various resident programs and services, answering inquiries, assisting with service requests, and managing guest suite schedules and package deliveries. The Concierge also helps ensure that community amenities are well-maintained and ready for use, supporting smooth move-ins and move-outs by coordinating logistics such as the loading dock and elevator schedules. Moreover, the role supports the sales team by contributing to the selling process, helping to achieve budgeted occupancy, revenue, and resident retention goals. The position offers a competitive hourly wage of $18.00 to $19.00, with the potential for bonus programs based on individual and company performance, depending on the nature of the role and location. Part-time team members also benefit from a 401(k) plan with company match, an employee assistance program, and paid sick time. This role is ideal for individuals passionate about customer service and community engagement, looking to work in a prestigious, supportive environment that values both professional growth and resident satisfaction.
The Part-time Concierge position at Overture Riverwalk in Riverside, California, represents an exciting opportunity to join this dynamic company. This role is vital in enhancing resident satisfaction and supporting the community's sales and marketing efforts. The Concierge acts as the friendly and professional first point of contact for residents and prospects, ensuring they receive superb service and hospitality. This role involves organizing and coordinating various resident programs and services, answering inquiries, assisting with service requests, and managing guest suite schedules and package deliveries. The Concierge also helps ensure that community amenities are well-maintained and ready for use, supporting smooth move-ins and move-outs by coordinating logistics such as the loading dock and elevator schedules. Moreover, the role supports the sales team by contributing to the selling process, helping to achieve budgeted occupancy, revenue, and resident retention goals. The position offers a competitive hourly wage of $18.00 to $19.00, with the potential for bonus programs based on individual and company performance, depending on the nature of the role and location. Part-time team members also benefit from a 401(k) plan with company match, an employee assistance program, and paid sick time. This role is ideal for individuals passionate about customer service and community engagement, looking to work in a prestigious, supportive environment that values both professional growth and resident satisfaction.
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively with residents and team members
- Previous experience in a customer-facing role preferred
- Strong organizational skills
- Ability to manage multiple tasks efficiently
- Basic computer skills
- Availability to work part-time hours including some evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Ability to multitask and work in a fast-paced environment
- Basic computer proficiency
- Friendly and professional demeanor
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet prospects and residents as they enter the office/leasing area and ensure their comfort while waiting for a team member
- Answer phone calls, route them to the appropriate team members, and assist with service request callbacks
- Maintain the guest suite schedule to ensure proper payment and cleanliness
- Manage and coordinate the loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening
- Manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
- Assist with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, and delivery services and maintain relationships with concierge vendors
Job Criteria
Experience
No experience required
Job Location
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