Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Bonus opportunities
flexible scheduling
Professional development opportunities
Job Description
Greystar is a leading, fully integrated global real estate platform renowned for its expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates extensively across more than 260 markets globally with a presence spanning North America, Europe, South America, and the Asia-Pacific region. Managing and operating over $300 billion of real estate assets, Greystar is the largest operator of apartments in the United States, overseeing more than one million units and beds worldwide. With $79 billion in assets under management, including $36 billion in development assets and $30 billion in regulatory assets, Greystar stands at the forefront of the rental residential real estate industry. Founded in 1993 by Bob Faith, Greystar has built a reputation for delivering world-class service and innovative solutions in the rental housing market. To learn more about Greystar’s comprehensive services and global reach, visit www.greystar.com.
The Part-time Concierge position at Greystar is a dynamic role designed to enhance resident experience and support the community sales team. The primary responsibilities of the Part-time Concierge include organizing, coordinating, and implementing a variety of resident services and programs. Acting as an essential information resource, this role ensures that residents receive timely and helpful assistance. Additionally, the Part-time Concierge plays a crucial role in supporting the sales process by working collaboratively with the Community Manager and Sales Consultants. The goal is to make the selling process more efficient and the move-in experience seamless for new residents.
This part-time role is vital to the community’s success in meeting year-end budgeted occupancy, revenue, and resident retention goals. The Part-time Concierge welcomes prospects and residents, answering phone calls, coordinating package deliveries, managing guest suite and loading dock schedules, and helping maintain the clubhouse amenities. The role also involves assisting with resident activities and programs, maintaining local area information for residents, and establishing strong relationships with concierge vendors. Offering an hourly wage range of $18.00 to $19.00, compensation is influenced by factors like business needs, experience, skills, and location. Additional bonus opportunities based on individual and company performance are available for both corporate and onsite roles. Part-time employees also enjoy benefits such as a 401(k) plan with company match (eligibility required), an employee assistance program, and paid sick time. This opportunity is ideal for candidates passionate about real estate, customer service, and contributing positively to a thriving community environment.
The Part-time Concierge position at Greystar is a dynamic role designed to enhance resident experience and support the community sales team. The primary responsibilities of the Part-time Concierge include organizing, coordinating, and implementing a variety of resident services and programs. Acting as an essential information resource, this role ensures that residents receive timely and helpful assistance. Additionally, the Part-time Concierge plays a crucial role in supporting the sales process by working collaboratively with the Community Manager and Sales Consultants. The goal is to make the selling process more efficient and the move-in experience seamless for new residents.
This part-time role is vital to the community’s success in meeting year-end budgeted occupancy, revenue, and resident retention goals. The Part-time Concierge welcomes prospects and residents, answering phone calls, coordinating package deliveries, managing guest suite and loading dock schedules, and helping maintain the clubhouse amenities. The role also involves assisting with resident activities and programs, maintaining local area information for residents, and establishing strong relationships with concierge vendors. Offering an hourly wage range of $18.00 to $19.00, compensation is influenced by factors like business needs, experience, skills, and location. Additional bonus opportunities based on individual and company performance are available for both corporate and onsite roles. Part-time employees also enjoy benefits such as a 401(k) plan with company match (eligibility required), an employee assistance program, and paid sick time. This opportunity is ideal for candidates passionate about real estate, customer service, and contributing positively to a thriving community environment.
Job Requirements
- High school diploma or equivalent
- ability to work flexible part-time hours
- excellent communication skills
- strong customer service orientation
- basic computer proficiency
- ability to manage multiple tasks simultaneously
- reliable and punctual
- positive attitude and professional demeanor
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong interpersonal and communication skills
- ability to multitask and prioritize in a fast-paced environment
- proficiency with standard office software
- ability to work independently and as part of a team
- organized and detail-oriented
- knowledge of local area amenities is a plus
Job Duties
- Greet prospects and residents as they enter the office and leasing area
- answer phone calls and route to appropriate team members
- assist with completed service request callbacks
- maintain the guest suite schedule and ensure cleanliness
- manage and coordinate loading dock and elevator schedules for move-ins and move-outs
- ensure clubhouse amenities are in tour condition each morning
- manage all package deliveries and notify residents within 24 hours
- maintain tracking logs for equipment rentals, dry cleaning services, and other community services
- assist with scheduling, planning, and organizing resident activities and programs
- keep detailed information on local restaurants, shops, and delivery places
- maintain relationships and contacts with concierge vendors
Job Criteria
Experience
No experience required
Job Location
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