Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $19.00 - $22.00
Benefits
Paid Time Off
flexible schedule
on the job training
Employee assistance program
Free parking
Employee Referral Bonus
Resident referral bonus
Job Description
Brandywine Serenade at Princeton is a distinguished senior living community located in Princeton, New Jersey. Housed in a beautifully newly renovated historic building, Brandywine Serenade offers a warm and inviting environment specializing in both Assisted Living and Memory Care services. The community is committed to nurturing a supportive and vibrant living space where residents can enjoy a high quality of life alongside compassionate care tailored to their unique needs. As part of Monarch Communities and Brandywine Senior Living, Brandywine Serenade upholds a strong tradition of excellence and innovation in senior care, striving to transform healthcare infrastructure. Their mission is not only to help people age well but to ensure they live well and thrive in every stage of their life.
The Concierge role at Brandywine Serenade plays a vital part in delivering exceptional service and support to both residents and visitors. Acting as the community's welcoming face, the Concierge is responsible for making a positive and professional first impression. This part-time position offers a unique opportunity to contribute meaningfully to a senior living environment that values compassion, respect, and teamwork. The role involves managing inquiries, assisting with clerical support across various departments, and supporting sales and marketing efforts through effective communication and community engagement.
Reporting directly to the Business Operations Director, the Concierge serves as a key point of contact by answering and screening all incoming calls, handling mail for the community, and maintaining logs including emergency contact information and resident emergency face sheets. The Concierge also monitors security alarms, the resident emergency call system, and front door security to ensure the safety and well-being of residents at all times. This non-exempt, hourly position is scheduled primarily during weekend and evening hours, including Sundays from 2:00 PM to 11:00 PM, Mondays from 8:00 PM to 11:00 PM, and every other Saturday from 2:00 PM to 11:00 PM.
The hourly pay range for this role is between $19.00 and $22.00, reflecting the importance of the position within the daily operations of Brandywine Serenade. The ideal Concierge candidate should demonstrate strong interpersonal skills, be proficient in Microsoft Office applications, and have experience working with senior populations. In addition to performing essential administrative tasks, the Concierge participates in training programs and ensures compliance with all relevant federal, state, and local regulations alongside community policies.
Brandywine Serenade offers an inclusive and supportive work culture that recognizes the value of every team member. The community is dedicated to providing ongoing developmental opportunities and promotes an environment where employees can contribute to the well-being and happiness of the residents they serve. Working as a Concierge at Brandywine Serenade means becoming part of a team that prioritizes a progressive yet approachable approach to senior living, fostering a true sense of community and belonging for both staff and residents.
The Concierge role at Brandywine Serenade plays a vital part in delivering exceptional service and support to both residents and visitors. Acting as the community's welcoming face, the Concierge is responsible for making a positive and professional first impression. This part-time position offers a unique opportunity to contribute meaningfully to a senior living environment that values compassion, respect, and teamwork. The role involves managing inquiries, assisting with clerical support across various departments, and supporting sales and marketing efforts through effective communication and community engagement.
Reporting directly to the Business Operations Director, the Concierge serves as a key point of contact by answering and screening all incoming calls, handling mail for the community, and maintaining logs including emergency contact information and resident emergency face sheets. The Concierge also monitors security alarms, the resident emergency call system, and front door security to ensure the safety and well-being of residents at all times. This non-exempt, hourly position is scheduled primarily during weekend and evening hours, including Sundays from 2:00 PM to 11:00 PM, Mondays from 8:00 PM to 11:00 PM, and every other Saturday from 2:00 PM to 11:00 PM.
The hourly pay range for this role is between $19.00 and $22.00, reflecting the importance of the position within the daily operations of Brandywine Serenade. The ideal Concierge candidate should demonstrate strong interpersonal skills, be proficient in Microsoft Office applications, and have experience working with senior populations. In addition to performing essential administrative tasks, the Concierge participates in training programs and ensures compliance with all relevant federal, state, and local regulations alongside community policies.
Brandywine Serenade offers an inclusive and supportive work culture that recognizes the value of every team member. The community is dedicated to providing ongoing developmental opportunities and promotes an environment where employees can contribute to the well-being and happiness of the residents they serve. Working as a Concierge at Brandywine Serenade means becoming part of a team that prioritizes a progressive yet approachable approach to senior living, fostering a true sense of community and belonging for both staff and residents.
Job Requirements
- High school diploma preferred
- Experience working with the senior population
- Proficiency in Microsoft Office and computer skills
- Ability to lift or carry weight up to 25 lbs
- Ability to stand, walk, sit, use fine and gross motor skills, reach, balance, stoop, kneel, crouch, talk, hear, and smell
- Must use proper body mechanics for lifting
- Ability to work part-time including weekends and evenings
Job Qualifications
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills including Microsoft Office (Windows, Outlook, Excel) with ability to learn new applications
Job Duties
- Answer and screen all incoming calls in a courteous and professional manner
- Receive and process mail for the community
- Maintain and update log of emergency phone numbers and resident emergency face sheets
- Monitor security alarms, resident emergency call system, and front door security
- Order and maintain appropriate office supplies
- Assist the Business Operations Director in administrative tasks as assigned
- Participate in and attend all in-service training as scheduled
- Ensure compliance with all federal, state, and local regulations, as well as community policies and procedures
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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