Part-Time Concierge

Belmont Park Village is an upscale luxury shopping destination located at the Queens-Nassau County border, serving the metro New York area. This open-air retail village offers a distinctive blend of world-class designer fashion, exceptional dining experiences, continuous year-round savings, and superior guest services. As part of the prestigious Bicester Collection, Belmont Park Village is a testament to high-end retail and hospitality, catering to a diverse international clientele. The Village's strategic location offers convenient access via Long Island Rail Road, connecting to Grand Central and Penn Station within 35 minutes, along with close proximity to JFK and LaGuardia airports, making it an accessible and sought-after destination for both locals and travelers. Surrounded by notable landmarks such as the UBS Arena, home to the New York Islanders and a premier events venue, and the historic Belmont Park Racetrack, host of the celebrated Belmont Stakes, the Village is uniquely positioned at the intersection of heritage, sport, style, and entertainment. This dynamic environment fosters a one-of-a-kind shopping and leisure experience that stands out in the competitive luxury retail marketplace.

The Part-Time Concierge role at Belmont Park Village embodies the commitment to delivering "Something Extraordinary Every Day" through exceptional hospitality. The core responsibility involves exceeding guest expectations by providing a welcoming, seamless, and memorable experience from the moment guests arrive. This position is integral to the Village's mission to uphold world-class service standards, manifested through attentive guest interaction, cultural sensitivity, and proactive engagement. The Concierge acts as a key ambassador for the Village's offerings, including services such as hands-free shopping, luggage holding, delivery services from UBS Arena, gift card sales, and membership promotion. Additionally, the Concierge supports operational effectiveness by managing guest packages with care, promoting brand and event offerings, and assisting with exclusive events hosted in The Apartment, the Village's private hospitality space. Central to the role is maintaining fluid communication with guests and team members to continually enhance the hospitality experience. This position demands excellence in interpersonal skills, adaptability, and a profound understanding of diverse cultural backgrounds, making it ideal for those passionate about luxury service and retail environments. The employment is part-time, requiring up to 25 hours per week, primarily concentrated over weekends and some weeknights, allowing flexibility for candidates seeking to balance work with other commitments. This opportunity presents an enriching experience within a global leader of luxury shopping destinations, fostering professional growth in a vibrant, entrepreneurial culture dedicated to authenticity, innovation, passion, critical thinking, and vision.