Part Time Concierge

Provincial Senior Living is a distinguished provider of lifestyle-driven Independent Living communities across the United States, dedicated to enriching the lives of seniors and team members alike. With a presence that spans over 13,000 units and serving thousands of residents and families nationwide, Provincial Senior Living stands out as one of the largest senior living families in the United States. Their deep commitment to personalized care, exceptional hospitality, and fostering lasting connections reflects their foundational Pillars of Excellence. This commitment has garnered them a Great Place to Work® certification from 2022 to 2026, a testament to their outstanding work culture and dedication to both residents and employees.

At Provincial Senior Living, the organizational culture is built on purpose and community, where every team member is valued and supported. They emphasize continuous professional development by investing in learning and development opportunities, enabling team members to pursue fulfilling, purpose-rich careers with clear pathways for advancement. This growth-focused environment helps ensure that team members not only contribute meaningfully but also thrive professionally.

The role of Concierge at Provincial Senior Living is a vital position that serves as the welcoming face for the community’s residents, visitors, and staff. This role is responsible for managing all front-desk activities, including greeting guests and residents, answering and directing telephone calls, taking and passing along messages, and providing general information. The Concierge acts as the primary point of contact, ensuring a smooth and positive experience for everyone entering the community. This position requires a warm and approachable demeanor, excellent communication skills, and the ability to maintain a neat and organized workspace.

As a Concierge, the team member will manage various administrative tasks that contribute to the seamless operation of the community. Responsibilities include preparing meal tickets for team members and family members, tallying meal counts for dining staff, updating important resident information such as phone lists and move-in/out registers, and managing appointments for residents. Attention to detail and organizational skills are essential for handling tasks like mail distribution and maintaining resident forms. Furthermore, adherence to company personnel policies and established procedures is critical for maintaining the professionalism and standards of the community.

Provincial Senior Living offers competitive wages, access to wages before payday, and flexible scheduling options including full-time and part-time hours. Full-time employees enjoy paid time off and holidays, as well as a comprehensive benefits package that includes health, dental, vision, life, and disability insurances. Additional benefits include a 401(k) plan with employer matching, paid training, meals and uniforms, opportunities for advancement, and an Employee Assistance Program. This combination of benefits and career development resources makes Provincial Senior Living an attractive employer for individuals passionate about positively impacting the lives of seniors.

This position is ideal for someone with a strong customer service background who values community engagement and wants to make a direct impact on the lives of senior residents. If you are enthusiastic about building relationships, providing exceptional service, and working in a supportive and respectful environment, Provincial Senior Living invites you to apply and join their dedicated team.